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Road Runner Sports
- Shoe Stores
- Phoenix, AZ
About this business
Location details
7077 E Mayo Blvd, Phoenix, AZ, 85054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Tried cancelling our "autobilled" VIP membership which we have been trying to cancel for 3 years. I have now spent over 30 minutes on the phone trying to cancel it again. Check this thread out https://www.letsrun.com/forum/flat_read.php?thread=8628041
Business response:
Hi Tom! WOW, I'm sorry you have been trying to cancel your membership for 3 years with no success. It really shouldn't be that hard! Can you email me directly @ alhatter@roadrunnersports.com with the phone number you may have set the acount up with? Zip code and last name along with the email address would help! Thanks for reaching out and trust I'll do my best! Thanks! - Adam H
The Scottsdale location needs to give their manager Wade with an attitude adjustment! Worst customer service ever!
From the moment we walked in I felt ignored. My wife and I had to stop someone that kept running by us as we looked and sat there. Secondly, they didn't have our sizes. Instead of telling me the customer who was really interested in buying be a certain shoe, decided to bring me a totally different shoe and not even mention they didn't have the one I asked for. Very frustrating that I am a VIP customer and I can't even test a product I want. Now I am purchasing from Amazon which is what o should have done from the beginning s... read more
Business response:
Trust I will pass along your feedback to our Scottsdale management team for review. I apologize we weren't able to provide you the great customer service experience we strive to provided all our customers.
Frequently asked questions about Road Runner Sports
How is Road Runner Sports rated?
Road Runner Sports has a 4.6 star rating with 1,719 reviews.
When is Road Runner Sports open?
Road Runner Sports is closed now. It will open at 10:00 a.m.