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Road Runner Sports
- Shoe Stores
- Kildeer, IL
About this business
For over 35 years, Road Runner Sports has been the expert in helping you find the best fitting running, walking and training shoes. Run in to experience the PERFECT FIT ZONE and its ground-breaking fit analysis that reveals your perfect-fitting shoes, performance socks & custom made insoles. Become a part of our VIP Family and you'll receive amazing benefits; 10% instant savings every day, earn 5% in Rewards Cash on every purchase and test run your gear for 90 days with your Perfect Fit Promise. We're also deeply rooted in o... read more
Location details
20291 N Rand Rd, Kildeer, IL, 60074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Gave them my state ID card still put wrong address for shipping. They do not even know where my shoes are at? All they know to say is “I am sorry, I am Sorry” and did nothing about it. Their mistake ! I had to call customer service. Tribble experience, regret paying the $40 VIP fee. Will never buy anything from them. Very unsatisfactory experience overall from store to corporate.
Called and message said Holiday hours on Saturday were until 7 pm. Drove 1/2 hour and arrived at 6 pm just as the lights were being turned off. Walk to the front door and the guy inside would not acknowledge me. I then called and someone answered. I explained that their message states they are open during the holidays until 7 pm on Saturdays. He said sorry but we close at 6 pm and the message is wrong. I said I just have a quick exchange and drove 1/2 hour to get there. His response was "Again, we are closed and I don... read more
Very disappointed in a store that was highly recommended to me by my physical therapist. Messy, disorganized, unprofessional and not helpful. I had every intention on purchasing multiple shoes and support for my collapsed arches. After a wasted trip to this pathetic excuse for a retail running store, I will be getting real orthotics made by my padiatrist and will let everyone I know to save their time and not waste the trip and aggravation. I am embarrassed for the company to have this store giving them such a bad reputation... read more
Not sure what to really rate this place. My second visit was absolutely horrible. I asked to order shoes, and they said that they couldn't and before that repeatedly told me they didn't have the show in a wide...I had to pull it up on my phone and prove them wrong. We waited 45 min for the shoe dog, our associate kept leaving us without explanation. We finally got the manager to help us who was amazing. And who said he could order my shoes. I thought everything was turned around only to find out they charged my shoes to some... read more
Frequently asked questions about Road Runner Sports
How is Road Runner Sports rated?
Road Runner Sports has a 4.7 star rating with 947 reviews.
When is Road Runner Sports open?
Road Runner Sports is closed now. It will open at 10:00 a.m.