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Rosati's Pizza
- Pizza
- Fox Lake, IL
About this business
Location details
2 West Grand Avenue, Ste 110, Fox Lake, IL, 60020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 11:00 p.m. | |
| Tue | 10:00 a.m. to 11:00 p.m. | |
| Wed | 10:00 a.m. to 11:00 p.m. | |
| Thu | 10:00 a.m. to 11:00 p.m. | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to 11:00 p.m. |
slightly overcooked. I will order there again witj a coupon because it is close to home. What I don't understand is Rosati's in Gurnee makes perfect Pizza. Fox Lake Pizza is far from perfect.
Business response:
Hi Dawn, thank you for your feedback. We are disappointed to hear that you had a negative experience with us. To speak to the General Manager at Rosati’s Pizza - Fox Lake, IL regarding your concerns, please email us at foxlake@rosatispizza.com. Thanks, Rosati’s Pizza
RecommendedWe have been ordering from the Fox Lake Rosati’s for over 20 years. Hands down the best Rosati’s we’ve ever eaten at. But...... Sorry to say, about a year ago the pizza changed. For a while, it seemed if we ordered on a Friday or Saturday night, we didn’t know which style we would end up with.....bad or good. Our guess is they changed or got a new cook. It’s hit and miss these days. Unfortunately, it’s more bad than good. Sauce ends up sweet yet bland and the crust is completely different. Overall, the entire pizza looks com... read more
Business response:
Very sorry to hear that you were not happy with your experience. My name is Jon P. with Rosati’s Pizza - Fox Lake, IL and I want to make this right. I am putting a $25 credit on your account today to use towards your next order. You can reach me at (847) 973-9100 if you ever have any issues with future orders, or would like to speak more about this experience. We really appreciate your feedback and want to earn your business back.
First time eating at this location this evening and the beefs were so soggy that you couldn’t even pick it up and the breaded mushrooms were soggy and they use to much salt .
Business response:
We are sorry that you were not satisfied with your order. Please send us a private message with a good contact number and we will have someone reach out to make this right.
What a horrible place! I have lived in the same location for 5 years, and they have always delivered to me. Suddenly, today, after placing my order online WHICH THE ONLINE APP TOLD ME WAS ELIGIBLE FOR DELIVERY, the people in the store called to tell me they don't deliver to my address. When questioned, the ditzy girl on the phone indicated I am out of the delivery zone and they would never have delivered to me. I asked why they have delivered to me for the past 5 years, and whether their route had changed, or if she had some... read more
Business response:
We are very sorry about this. Can you please message us a good contact number so we can have someone reach out?
So we ordered a pizza online through grubhub they said it would take 50-60 minutes. We have a friend staying with us that ordered a pizza and coke fifteen minutes after we ordered. He told the guy in the phone that we placed an online order so everything would be delivered together. Guy shows up and brings out friends pizza not ours! Said it wasn’t ready yet even though we ordered fifteen minutes before him! Terrible time management unacceptable as my kids are hungry and wanting pizza. Now we have to wait even longer. Manage... read more
Business response:
Joshua. We apologize for this. Can you message us your order details and a contact number so we can have someone reach out to you?
I used to order from here all the time, so thought it would be ok. Welllll, my pizza was soggy, and the driver must have been in a real hurry, all the toppings on one side and the other side naked?? I ordered baked mostaccioli also, the tiny bit of garlic bread they gave me wasn't even worth it and a lot less cheese on top. I remember why I stopped ordering from them now.....so so disappointed. finished..
Business response:
We are so sorry to hear about this. Were you able to speak with a manager to get this rectified?
I used to order from here all the time, so thought it would be ok. Welllll, my pizza was soggy, and the driver must have been in a real hurry, all the toppings on one side and the other side naked?? I ordered baked mostaccioli also, the tiny bit of garlic bread they gave me wasn't even worth it and a lot less cheese on top. I remember why I stopped ordering from them now.....so so disappointed. finished..
Found a strand of steel wool scouring pad in my pizza. It could have put my wife in the hospital, but hey, they offered me store credit.
Business response:
We are very sorry to hear about this. Was the issue resolved to your satisfaction?
Found a strand of steel wool scouring pad in my pizza. It could have put my wife in the hospital, but hey, they offered me store credit.
Frequently asked questions about Rosati's Pizza
How is Rosati's Pizza rated?
Rosati's Pizza has a 4.4 star rating with 1,744 reviews.
When is Rosati's Pizza open?
Rosati's Pizza is open now. It will close at 11:00 p.m.