This profile has been claimed by the business owner or representative.
Roxy
- Reno, NV
About this business
Roxy's Bar & Lounge is famous for its 102 martinis and selection of 350 wines and has won the prestigious DiRoNA award and the Wine Spectator's "Award of Excellence." Our chic bar has also been voted "Best Martini" and "Best Lounge Act" numerous times in Best of Reno Polls. Enjoy live piano and vocals nightly in Roxy's Bar & Lounge, along with Reno's best happy hour from 4:30 - 6:30pm with $5 Martinis!
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | Closed |
The menu is very small. Only 3 steak cuts. Filet, NY or chef choice which was sirloin. The filet & sirloin were fine not great. The asparagus side was meh. The oysters were small and flavorless. Didn’t meet our expectations for fine dining. The service was fine also but we felt rushed.
Business response:
We apologize for not meeting your expectations during your visit. We appreciate your feedback and will take it into consideration to improve our menu and service.
The ambiance was the main problem. When you spend alot of money on a special dinner the ambiance should be great. We were seated at a table with 3 buckets next to us. They were collecting water from the roof leak and they were less than a foot away from us. That area should not have been used at all in my opinion. It spoiled the feeling of the night for sure. The service was ok but not exceptional except the young man that picked up our dirty dishes and refilled the water.
Business response:
We apologize for the disappointing experience you had at Roxy. We take your feedback seriously and will address the issue with the ambiance immediately. Thank you for bringing this to our attention.
I enjoyed immensely. Wide choices in menu. Excellent service and the lounge has live music.
Business response:
We are thrilled to hear that you enjoyed your experience at Roxy! Thank you for your kind words and we hope to see you again soon.
Highly recommend the table side old fashioned drink.
Business response:
We're thrilled to hear you enjoyed our table side old fashioned drink! Thank you for the recommendation.
Wonderful Experience as always. Jeffery is always on point!
Business response:
We're thrilled to hear that you had a wonderful experience with us, Kenb! Thank you for your kind words and for choosing Roxy. We look forward to serving you again in the future.
Sides were delicious but the sauce that came on my filet was cold. The side of my steak without sauce tasted good and it was cooked exactly how I liked it but cold sauce made it a bit disappointing.
Business response:
We apologize for the cold sauce on your filet. Thank you for your feedback.
Great dinner experience from A-Z! Definately will visit again!
Business response:
We're thrilled to hear you had a great dinner experience with us! Thank you for your kind words, Foodie.
Amazing food amazing service. From the prime rib to the chicken curry to the sides everything was wonderful. Wait staff was extremely kind and accommodating.
Business response:
We're thrilled to hear you enjoyed your experience at Roxy, BrianH! Thank you for the kind words and we look forward to serving you again soon.
While we have had enjoyable experiences in the past, this dining experience was not as pleasant. The prices have doubled, the quantity has decreased, and it was SO LOUD that we couldn’t talk to each other across a two-top table. My husband’s steak, while prepared to order, was just a slab on a plate. No vegetable, no garnish, nothing to indicate it had been plated properly by a CDC. Gone was the bread basket that allowed people to select at their choosing an amuse bouche. Instead, a woman with a basket came by the table ONCE... read more
Business response:
We apologize for your disappointing experience at Roxy. We appreciate your feedback and will take your comments into consideration to improve our service.
Frequently asked questions about Roxy
How is Roxy rated?
Roxy has a 4.7 star rating with 3,535 reviews.
When is Roxy open?
Roxy is closed now. It will open at 5:00 p.m.