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Roxy
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | Closed |
The service was tremendous. The Sommelier was knowledgeable and helpful. The food was delicious.
Business response:
Your positive experience at Roxy is greatly appreciated. Thank you for sharing your feedback!
Sadly, this was only a 3 star. If you are looking for delicious food and atmosphere with low level noise., this isn’t for you(and wasn’t for me). Take your $ and go to Ruth’s. That was a 5 star all around, the steaks AMAZING.
Business response:
We appreciate your perspective and understand the noise level and food didn't meet expectations. Your feedback helps us improve.
Our server Karli was very pleasant and attentive. I had Prime Rib which is always outstanding. It’s spiced just right and extremely tender and flavorful. We visit Roxy’s every time we visit Reno.
Business response:
We are pleased to hear about your wonderful experience with Karli and our Prime Rib. Thank you for being loyal customers!
Isabel was our server and she was absolutely amazing! She was so sweet, attentive, and quite to continuously check on us and refill our drinks. My prime rib was a bit on the cooler side, I tend to like my food piping hot. I also wish people with small kids that don't know how to sit still or are loud would be sat in a separate area. Love the music at the Roxy's lounge! We came back later that night for drinks and music! A must before we go home after our Reno Trips!
Business response:
We are delighted to hear about Isabel's amazing service! We'll address the prime rib temperature and appreciate your loyalty to Roxy!
We have eaten here many times over the years but this Thanksgiving was a disappointment.Despite reservations we waited about 20 minutes.The manager slurred around stopping at select tables but not ours. The $35 wine pairing was an overpriced disappointment. $75 was overpriced for a turkey dinner with a small am't of stuffing and veggies as well.
Business response:
We value your input and sincerely apologize for the disappointing experience you had during your Thanksgiving visit. Please excuse any inconvenience caused by the wait time despite having reservations, as well as the lack of attention from our manager during your dining experience. We understand your concerns regarding the wine pairing and the pricing of the turkey dinner, and we take all feedback seriously as it helps us improve our service and offerings. Thank you for taking the time to share your feedback with us, especia... read more
Roxy is a part of our family thanksgiving tradition.
Business response:
We are delighted to be part of your family thanksgiving tradition. Thank you for making us part of your special moments.
We had dinner at Roxy this evening. The food was good, and the service was truly outstanding. Our server, Eric, delivered a level of hospitality that reminded me of Michelin-starred restaurants. As a frequent world traveler who has dined in countless places, I honestly did not expect to receive this standard of service in the United States. Eric paid attention to every little detail and made us feel relaxed and genuinely happy throughout the entire meal.
Business response:
We are delighted to hear about your outstanding experience! Eric's exceptional service and attention to detail truly made your evening special.
$90 plus New York Wagyu steak was tough Should’ve sent it back. The rest of the meal was fine Staff was excellent 
Business response:
Sorry for any inconvenience with the New York Wagyu steak, Debra. We're happy to hear that the rest of your meal was fine and that the staff was excellent.
A wondeful experience! Our server was the very knowledgeable and friendly, Patrick. He informed us that we were early enough for the early bird special, so we all took his suggestions and had a lovely meal! Also we had a very nice visit with Jeff the manager! Thank you Roxy crew for an amazing night!
Business response:
Thank you for your review! We are thrilled to hear about your wonderful experience at Roxy. We greatly appreciate your feedback.
Frequently asked questions about Roxy
How is Roxy rated?
Roxy has a 4.6 star rating with 4,744 reviews.
When is Roxy open?
Roxy is closed now. It will open tomorrow at 5:00 p.m.