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RV Storage Depot at Norwalk
- Self Storage
- Norwalk, CA
About this business
Location details
13555 Excelsior Dr, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have my Class C stored here for over a year now. No issues. Professional staff. So easy using the indoor valet service. Just set appointment grab RV and go. Upon return, just line it up in the valet line like a hotel, lock it up and go on your way.
Business response:
We are delighted to hear about your positive experience with our indoor valet service and professional staff, Ernest! We really appreciate you taking the time to leave us a review and are pleased to hear that using our valet service has been convenient for you! Should you need anything, please do not hesitate to call us at (562) 921-8231. Cheers, RV Storage Depot at Norwalk
I have stored my RV at RABSIO for the past two years. RABSIO has valet service and provide certain services (turn on fridge the night before, check air in tires, fill tank with water, and wash windshield) for free that other storage facilities charge for or do not offer. The rates are reasonable, facility is secure, and the staff is friendly. Very pleased!
Our previous RV storage location closed, and I found this place through Google. Couldn't be happier! It was important to us to have indoor storage. They have both indoor & outdoor storage. Judy was most helpful & kind during the vetting process, and since we moved our rig there. Only drawback is that it is only valet storage. But that's a very minor drawback, since the driver does a great job. They offer several services (for a small fee), such as fueling your rig, filling your propane tank if needed, even having your... read more
At first, everything seemed great, until I received my trailer back and it had a dent on the side. I sent an email with no reply, I called and Nicole told me they don't carry insurance and they use your insurance and they will pay your deductible. The staff became rude/short and unresponsive. If you rent space here, request a tour and you will see how tight they park the vehicles. Request their insurance information upfront, in the case you need to file a claim. The staff and management will become difficult to work with onc... read more
First this place was awesome up until September when it was sold. I would store my RV take it out when need return (if they had a spot) when we were done traveling. I stored it here when we returned in late July. Judy was a customer oriented person if I stayed 15 days she would prorate my month accordingly. This last I called on 9/28 to let the new manager know I would be removing my RV for several months. I requested to pick it up before 10:00AM on 10/1. He returned my message on 9/30 informing me that If I didn't pick my R... read more
Business response:
Ron it seems that unless we gave into all your demands you were going to leave unsatisfied. It's been several months I hope you have found a suitable location. Considering the current state of the world it is sad that you choose to attack my business. You barely stuck around after Judy gave us the business to know anything about us. I pray you and your family are safe and healthy during this time.
There has been a recent change in management. I had my motorhome stored at this facility for the past couple of years and was extremely happy. Judy (former management) was fantastic and was pushed out. This new management is strictly about the money and could care less about who you are as long as you pay the inflated prices. Check their website prices, they are at least double what I was paying. I was fortunate enough to find another storage location at a reasonable price. Additionally, I called today and spoke to Manny abo... read more
Business response:
Hi John Thank you for taking time to write this review. I am sorry that you were disappointed with the change in management. Judy was not pushed out, she sold us the business. And yes we do manage in a more professional manner following market rates. However we followed Judy's increase schedule as we were told you were last increased in November of 2018. At our corporate office we cut all refund checks the first week of the month. I will follow up with Manny to see what happened in this specific scenario and we will... read more
Extremely happy with the facility and especially happy with the management lots of extras dump available air tires wash RV
This storage place is amazing! Judy and Daryl who run it are so nice and accommodating. The great part is they pull the trailer our of your spot and leave it right out front for you to pick and then also put it back for you when you drop it off. They will fill it with water for you, dump it and to propane. We have been with them for 3 years now and couldn't ask for a better place or better people. Its the best storage place we've ever used!
Frequently asked questions about RV Storage Depot at Norwalk
How is RV Storage Depot at Norwalk rated?
RV Storage Depot at Norwalk has a 4.6 star rating with 116 reviews.
When is RV Storage Depot at Norwalk open?
RV Storage Depot at Norwalk is closed now. It will open on Monday at 9:00 a.m.