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Salemtowne Retirement Community
- Retirement Homes
- Winston-Salem, NC
About this business
Location details
190 Moravian Way Dr, Winston-Salem, NC, 27106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I am a friend or relative of a current/past resident My father was sent there for rehab, but we were told he has 14 days and must discharge if he is ready or not so they would meet some quota they have with Forsyth hospital. Well he did not get baths regularly or therapy like they promised and then said he had to discharge home. I told them he was not safe but they said that was my problem. The state will hear about this....
Business response:
Bonnie, the care of our residents, particularly those in need of our short-term rehabilitation or long-term skilled nursing services, is of the utmost importance. Your experience contrasts the high standards we hold ourselves to and we'd very much like to speak with you in greater detail about your father's time here. To maintain your family's privacy, and so we can have a more comprehensive conversation, please call Kelli Doby, our Director of Nursing or we can schedule a time to meet in person at your convenience.
I am a friend or relative of a current/past resident The skilled nursing area has recently had problems with staffing and patient care has suffered. My family member has lost weight from inadequate feeding and bedsores from lack of personal care and repositioning. The odor is often unbearable. At this time I would caution anyone considering this facility to explore other options.
Business response:
Clara, thank you for your feedback. We take your feedback very seriously and would like to speak more with you on this matter. Please reach out to Jay Matthews, Health Services Administrator, so that we may address your concerns. -The Salemtowne Team
I visited this facility I have been to the facility multiple times to view and request information to see about healthcare. I have been 6 different times and every time I walk up to the desk at healthcare..... nobody is there. I've asked and the receptionist is either sick or just out for the day. First impressions is everything
Business response:
Debbie, the best way to get more information about our health care services is to contact our marketing team. We are more than happy to provide you with any information you may need. -The Salemtowne Team
Frequently asked questions about Salemtowne Retirement Community
How is Salemtowne Retirement Community rated?
Salemtowne Retirement Community has a 4.1 star rating with 70 reviews.
When is Salemtowne Retirement Community open?
Salemtowne Retirement Community is closed now. It will open tomorrow at 9:00 a.m.