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Sam Ash Music Stores
- Consumer Goods
- Tampa, FL
About this business
Location details
13133 No. Dale Mabry Hwy, Tampa, FL, 33618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Ordered a use acoustic from the Reverb store, took 2 days to cancel the order because they no longer have it. Clearly customer service and proper inventory are not the priorities
Business response:
We apologize for the inconvenience you experienced with your order, JL. We strive to provide excellent customer service and maintain accurate inventory, but it seems we fell short in this instance. We appreciate your feedback and will work to improve our processes to ensure this doesn't happen again. If there's anything else we can assist you with, please don't hesitate to reach out at (813) 908-5556.
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Business response:
We apologize for any inconvenience, but we believe there may be a misunderstanding. Our business does not handle fanpages or distribute content. If you have any concerns or questions, please feel free to contact our store directly at (813) 908-5556. Thank you.
Went there to pick up a set of strings for my electric, D’Addario NYXL 9-42, and they had next to nothing in stock, regardless of brand. Wound up ordering a 3-pack through Amazon Prime that arrived the next day, so that is the route I will take from now on when I need strings.
Business response:
Sorry we were out of stock and understand that there are other avenues to purchase strings from. We will address this with our buyers and make the best efforts to get more in when available. Have a great day!
I had an HSS Strat soldered up down there and gave them a diagram from Dimarzio on the correct way to place all the wires. I got it back, passed it along to my nephew for his birthday and it was all screwed up. The two wires of each of the single coils were reversed... hot to ground and ground to hot. The humbucker didn't split with the middle and two wires had nicks in the jackets where bare wire was showing. I paid almost $200 for wiring and set up... and got bupkis. I was so pissed, I went back to trade it in and after h... read more
This store has extremely poor customer service. Basically, if you will not commit to making a purchase right there and then on whatever instrument or accessory you are looking at, they will walk away and ignore you.
Try putting prices on items.
Complaint about the San Ash located in Carrolwoid Florida. They are not customer oriented. We arrived about 9:50 am. Store posted that they opened at 10 am. We attempted to open the door at 9:50 am. The store associates gathered at the front counter just looked at us and continued to talk to each other until 10:05. Once they FINALLY opened the door we asked one associate where the music stands were located. He pointed toward a General location in the store and walked away to proceed to make a phone call. We wandered around t... read more
came to purchase workstation. Searched for salesman and whe he realized he knew nothing about my inquiries, he ditched me
Complaint about the San Ash located in Carrolwoid Florida. They are not customer oriented. We arrived about 9:50 am. Store posted that they opened at 10 am. We attempted to open the door at 9:50 am. The store associates gathered at the front counter just looked at us and continued to talk to each other until 10:05. Once they FINALLY opened the door we asked one associate where the music stands were located. He pointed toward a General location in the store and walked away to proceed to make a phone call. We wandered around t... read more
Frequently asked questions about Sam Ash Music Stores
How is Sam Ash Music Stores rated?
Sam Ash Music Stores has a 4.6 star rating with 1,855 reviews.
When is Sam Ash Music Stores open?
Sam Ash Music Stores is closed now. It will open at 11:00 a.m.