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11 Richland Street a1, Asheville, NC, 28806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Documentation is a problem. The online docs are for different units and the little booklet that came with the DVR is so small, I need a magnifying glass to read. I asked your online rep for a pdf copy but he never sent it"
"My login does not work at checkout. Have to log in before going to checkout"
"Ordering is very easy, except last night the system would not complete an order and there was no clear explanation of the system problem."
"chat support was stellar, but the product was not. After unraveling One Hundred Feet of Cable....getting up in my attic, fishing it through holes, running it to the exterior all the way to the camera just for the cable to be a dud! this was not a pleasant first time experience to say the least. Returning product as soon as possible"
"Online chat was nice until the operator asked me to wait a minute then left me. I gave up after 15 minutes of waiting."
"Adding my 3rd camera to my DIY system, hoping all goes well with shipping (hoping it gets out same day) and hoping I can do it my self installation."
"Extremely unhappy with zoom on the cameras I ordered very poor when zoned in.we shall see how they work in the monitoring. "
"Says secure, but not ssl. Site doesn't work well on iPad (JavaScript problems)."
"I waited to make this review until I had the camera and experience customer service. If you are wondering if the tech support will help you, they will and then some. The products sold here are as advertised and the staff goes above and beyond what I was expecting."
SCW has a 4.9 star rating with 3,611 reviews.
SCW is closed now. It will open on Monday at 9:00 a.m.