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5800 Lombardo Ctr, Suite 200, Independence, OH, 44131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Timely communication.
Business response:
Thank you for your feedback, Willie. I'm pleased to hear that my communication met your expectations. At Mutual of Omaha Mortgage, we aim to keep our customers well-informed at every stage. Your rating of 4.16 stars encourages us to continue delivering top-level service. If there's anything more we can do for you, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Just the communication whether it was just to say “we’re still moving forward,” or to update me. It was a way better experiences than with other finance companies!
Business response:
I'm thrilled to hear that your experience with Mutual of Omaha Mortgage was a positive one, Carol. Keeping our clients informed every step of the way is a top priority for us, and I'm glad this communication made your experience better than with other finance companies. I greatly appreciate your 5-star review and look forward to any future opportunities to serve you. Thanks for your feedback! - Sean Mance
Verified by Mutual of Omaha Mortgage
Sean mance is very professional he is a awesome person I would highly recommend him He was there for the entire prosses never left me hanging
Business response:
I'm incredibly grateful for your kind words, Joseph. Your satisfaction is my top priority and I'm thrilled to hear that you felt supported throughout the entire process. It's wonderful to know that my professionalism left a positive impact. Thank you for choosing me and Mutual of Omaha Mortgage for your needs. Your recommendation means a lot!
Verified by Mutual of Omaha Mortgage
Sean seemed very knowledgeable, he was pleasant,and a nice young man. He told me things I was not aware of ,he was informidable and I would recommend him to my family and friends. Thank you.
Business response:
I'm thrilled to hear that you found our conversations informative and valuable, Cheryl. It was truly a pleasure assisting you. Your recommendation to your family and friends means a lot to me. Please feel free to reach out if you have any further questions or concerns. Thank you for trusting me and Mutual of Omaha Mortgage with your needs.
Verified by Mutual of Omaha Mortgage
Excellent communication throughout the entire process!
Business response:
I'm thrilled to hear that you had a positive experience, Ellen. Communication is key in our process at Mutual of Omaha Mortgage, and I'm glad to know I was able to provide that for you. Your feedback is greatly appreciated. Thank you for the 5-star review. Don't hesitate to reach out if you need any further assistance.
Verified by Mutual of Omaha Mortgage
Awesome communication, very responsive to all questions or concerns. Easy to upload documents.
Business response:
I'm really pleased to hear that you had a positive experience with me, Jessie. It's always my goal to keep communication open and make the process as seamless as possible. I'm glad you found the document upload easy to navigate. If you have any other needs in the future, please don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage and for your 5-star rating.
Verified by Mutual of Omaha Mortgage
Sean has great communication skills. He always kept me in the loop and answered my many questions.
Business response:
I'm truly glad to hear that you were satisfied with my service, Karen. Keeping clients informed and clearly answering their inquiries are priorities for me. Thank you so much for the perfect rating and for choosing Mutual of Omaha Mortgage. If you need anything in the future, don't hesitate to reach out. - Sean Mance.
Verified by Mutual of Omaha Mortgage
Sean was always there to help with the process every step of the way, he went over and above with support and anything to help with the process, he was always there to answer any questions that I might have and helped iron out any problems that we were faced with, was like a friend helping us to finish the process, thank you once again for all your help! I would definitely recommend your company to anyone, you helped make it a smooth process!
Business response:
Thank you so much for your kind words, Cheri. I'm thrilled to hear that you felt supported during the process, as that's always my goal. It was a pleasure to work with you and help iron out any issues. I'm glad to know that you would recommend Mutual of Omaha Mortgage to others. Your satisfaction is my top priority, and your feedback reaffirms the hard work I put in every day. Thanks again for taking the time to share your experience.
Verified by Mutual of Omaha Mortgage
They covered every part of refinancing..
Business response:
I'm thrilled to hear that you had a positive experience with the refinancing process, Bruce. At Mutual of Omaha Mortgage, we strive to make sure every part of the loan process is covered thoroughly for our customers. Your 5-star review confirms we are doing our job well and it's greatly appreciated. Thanks for choosing to work with me and Mutual of Omaha Mortgage. Enjoy your newly refinanced home!
Sean Mance of Mutual of Omaha Mortgage has a 4.7 star rating with 25 reviews.
Sean Mance of Mutual of Omaha Mortgage is closed now. It will open at 9:00 a.m.