SecurCare Self Storage

Name: SecurCare Self Storage
Address: 4115 Heiney Rd, Indianapolis, IN, 46241, US
Telephone: (317) 856-7500
Price range: $$
Rating: 4.5

4.5

★★

93 reviews

|Self Storage|Indianapolis, IN 46241 United States

4115 Heiney Rd, Indianapolis, IN 46241 United States

(317) 856-7500

https://www.securcareselfstorage.com/storage/indiana/storage-units-indianapolis/4115-Heiney-Rd-907

Closed now

About

SecurCare Self Storage offers convenient and affordable self storage in Indianapolis. Whether you're looking for climate controlled storage or a basic 5x5, you'll find a unit to fit your needs. We make accessing your items easy with flexible gate hours, well-lit grounds and drive up units. We know storage, which is why we've been in business for over 30 years and operate 200+ locations. Come visit us at 4155 Heiney Rd!

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4.5

★★

93 reviews

5★58

4★20

3★14

2★0

1★0

1 review has no rating

Reviews(6)

Google Reviews(87)

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William C. on Birdeye

★★

6 months ago

The office at the facility was not manned at the posted open hours. The "open" sign was flashing but nobody was there. The sign on the inner office door said they would return at 10. The self-help kiosk was not that user-friendly. I finally called command central and that person completed my lease application and sent me the unit number and gate code. Once in, the facility is clean and acceptable.

Business Response:

Hello William, we are glad to see that you had a great experience. We are always working to improve, and your feedback is exactly what we need to do that. Sincerely, SecurCare Self Storage

Gary B. on Birdeye

★★

a year ago

Jen did a great job making the experience good.

Business Response:

Hello Gary, we are glad to see that you had a great experience. We are always working to improve, and your feedback is exactly what we need to do that. Sincerely, SecurCare Self Storage

Amanda C. on Birdeye

★★

a year ago

Getting a unit was pretty easy over the phone. However the primary email address was incorrect and nothing was mentioned about needing to purchase a cylinder lock. Luckily some was in the office I could talk to and buy one from. Wish this was mentioned over the phone before I purchased a $20 lock that now I have no use for.

Business Response:

Hello Amanda, we take our customer feedback very seriously, and will work to improve as a result of your feedback. If you could reach out to us directly so we can get to the root of the problem, we would greatly appreciate it. Sincerely, SecurCare Self Storage

Donn R. review for SecurCare Self Storage

Donn R. on Birdeye

★★

2 years ago

Happy renter

Business Response:

Donn, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, SecurCare Self Storage

Sandy Trackwell review for SecurCare Self Storage

Sandy Trackwell on Facebook

4 years ago

Very helpful. Suggested options to help me get into a storage unit the best and cheapest way possible. Very friendly.

Business Response:

Sandy, Thank you for taking the time to share your experience! It's great to hear you found the staff to be so helpful and friendly. We look forward to working with you. We appreciate you! Kelly

anonymous on Superpages

★★

9 years ago

We have been with Kentucky Avenue storage for 3 years and we have been so happy.The staff is excellent and has excellent customer service skills. If you're looking for a place that's well maintained and cares about your items as much as you do and takes the time to show that, this is the place for you.