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SecurCare Self Storage
- Self Storage
- Indianapolis, IN
About this business
SecurCare Self Storage offers convenient and affordable self storage units in Indianapolis. Whether youre looking for easily accessible drive-up storage units or indoor climate controlled units, youll find a home with us. Our facility features gated access with extended hours, well-lit grounds, and wide aisles for convenient truck access. Store with SecurCare Self Storage and see why our units are ideal to suit your storage needs. Visit us at 4115 Heiney Road today to rent your space. SecurCare Self Storage is an NSA Storage... read more
Location details
4115 Heiney Rd, Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
I’ve never had to put anything in storage before so needless to say I was very hesitant and had a lot of questions, Billy assisted me he was very professional, kind and knowledgeable and put me at ease. The facility is clean and secured so I ended up renting a unit and I’m very happy with the decision I made. Thanks again Billy!
Business response:
Goldie, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, SecurCare Self Storage
The office at the facility was not manned at the posted open hours. The "open" sign was flashing but nobody was there. The sign on the inner office door said they would return at 10. The self-help kiosk was not that user-friendly. I finally called command central and that person completed my lease application and sent me the unit number and gate code. Once in, the facility is clean and acceptable.
Business response:
Hello William, we are glad to see that you had a great experience. We are always working to improve, and your feedback is exactly what we need to do that. Sincerely, SecurCare Self Storage
Jen did a great job making the experience good.
Business response:
Hello Gary, we are glad to see that you had a great experience. We are always working to improve, and your feedback is exactly what we need to do that. Sincerely, SecurCare Self Storage
Getting a unit was pretty easy over the phone. However the primary email address was incorrect and nothing was mentioned about needing to purchase a cylinder lock. Luckily some was in the office I could talk to and buy one from. Wish this was mentioned over the phone before I purchased a $20 lock that now I have no use for.
Business response:
Hello Amanda, we take our customer feedback very seriously, and will work to improve as a result of your feedback. If you could reach out to us directly so we can get to the root of the problem, we would greatly appreciate it. Sincerely, SecurCare Self Storage
Happy renter
Business response:
Donn, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, SecurCare Self Storage
Frequently asked questions about SecurCare Self Storage
How is SecurCare Self Storage rated?
SecurCare Self Storage has a 4.8 star rating with 181 reviews.
When is SecurCare Self Storage open?
SecurCare Self Storage is closed now. It will open tomorrow at 6:00 a.m.