Security Self Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Security Self Storage

4.8

About this business

About Security Self Storage Security Self Storage apart is our excellent customer service, attention to detail with security, and flexible self storage options. Every customer interaction, whether it is in person or over the phone, is a positive experience. Our team will not let your questions go unanswered or your concerns unaddressed. Are you not sure if you need self storage yet or just how much better our facility is from others? You can come by our facility and receive a guided tour so you can see for yourself why we... read more

Location details

219 Walnut St, Napa, CA, 94559, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.8156 reviews
Select a rating
Lori's profile image
3 years ago

Staff is very accommodating I've worked closely with self storage in Napa specifically for a move for a client and they were more than accommodating and very reasonable on the price they have great follow-up thank you again for making the experience a happy place. 

Business response:

Hi Lori! Thank you so much for your feedback! We appreciate your patronage. 

Corina's profile image
3 years ago

Fair price Customer service was really good. The facilities themselves are ok. The price was really good especially with some deals that they offered. 

Business response:

Corina- Thank you so much for taking the time to leave your kind review. We appreciate your patronage and look forward to serving your storage needs! 

Keisha's profile image
3 years ago

Yes was good experience Good price thanks good customer service 

Business response:

Keisha- Thank you so much for taking the time to leave your kind review. We appreciate your patronage and look forward to serving your storage needs! 

Megan's profile image
3 years ago

Great experience This process was seamless and and everyone that assisted me with the reservation/ move in was so nice and accommodating! 

Business response:

Thank you Megan, your patronage here at Security Storage is greatly appreciated! We want to ensure you receive the best customer service possible. 

Nicole Heath's profile image
Nicole Heath 
3 years ago

Happy day Mary is so thorough and direct and to the point. Excellent customer service and sales lady!! 

Business response:

Nicole, Security storage takes lots of pride in how we treat our customers! Our Managers randomly train, and attend webinars in regards to customer service! We thank you for choosing us, and hope your tenancy at Security storage far exceeds expectations! 

Christopher Read's profile image
Christopher Read 
3 years ago

Security storage has best customer service Clean, inviting and hospitable. Words you probably don’t think of when you think of a storage facility. But Shaun and Mary certainly made me feel welcome. They were willing to work with me when I needed something quickly and also helped when I needed to change my locker quickly. I’ve used a few facilities in my time and this is by far the best one. 

Business response:

Christopher, I thank you for your patronage here at Security storage! We believe storage should be as hassle free as possible, and understand last minute change of plans do happen! If you ever anything feel free to call us or stop by the office. 

Matthew's profile image
4 years ago

Amazing customer service all around Sean made my check in experience awesome. He went above and beyond what I would expect a person working at a rental facility to do. 

Business response:

Hi Matthew! Thank you so much for your feedback! We appreciate your patronage. 

Antonio's profile image
4 years ago

Great place to store Very friendly and helpful customer service. And a reasonable price. I would highly recommend this place to anyone looking for storage 

Business response:

Thank you very much, Antonio, if you need anything else please give us a call. 

Skylar's profile image
4 years ago

great customer service! customer service was really good! he was very helpful and explained everything really well. i felt really comfortable and they made sure i had everything i needed. PLUS the price is really good. i super appreciate them helping me out in such a dire time! 

Business response:

Thank you very much, Skylar, If you anything else, please give us call. 

Frequently asked questions about Security Self Storage

How is Security Self Storage rated?

Security Self Storage has a 4.8 star rating with 156 reviews. 

When is Security Self Storage open?

Security Self Storage is closed now. It will open at 9:00 a.m.