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41 W Eads Parkway, Suites 101-104, Lawrenceburg, IN, 47025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All of my questions were answered in a very timely manner. Everyone we worked with was professional and courteous.
Business response:
Thank you, Tiffiney! We appreciate your business and look forward to working with you again in the future.
Shantel was very helpful in our loan process. She answered all of our questions, no matter how many we asked, and did everything possible to make sure we fully understood what we were doing and that we were comfortable during our home buying process. Shantel is awesome!
Business response:
Thank you for the review and providing your feedback, Andrea!
Shantel was very helpful and easy to get ahold of for any questions throughout the process. Highly recommend.
Business response:
Hi Johnathan, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future.
Helpful in every way
Business response:
Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us!
Shantel and her team at Preferred Rate Mortgage were professional, friendly, and incredibly helpful throughout the entire process. She took the time to present multiple loan options with clear breakdowns rather than just offering a single solution, which we really appreciated. Communication was consistent at every step and any questions we had were answered quickly and thoroughly. We would absolutely recommend Shantel and her team to anyone looking for a home mortgage loan!
Business response:
Thank you, Ramona! We appreciate your business and look forward to working with you again in the future.
Shantel was amazing! Very informative and on the spot when we needed something or had any questions. Highly recommend. Ty so much Shantel
Business response:
Thank you for the review and providing your feedback, Kathi!
It was a surreal experience, not just purchasing my first home, but also doing it with a loan officer who I previously had as a teacher in high school. Shantel was as gracious, cooperative, knowledgeable, and helpful throughout this loan process as she was when she taught me in high school. Shantel, to you specifically, you did a wonderful job and I am honored that we had you as our loan officer. What an excellent job... through and through!
Business response:
Our focus is on creating experiences that matter throughout the mortgage process. We appreciate you sharing your experience!
The customer service and the quick responses were everything we needed to make us feel very comfortable. Was a great overall experience and if we asked a question they would figure it out to the best of their ability to get us an answer. Highly recommend
Business response:
Thank you for the great review, Jon! We appreciate your business and look forward to assisting with your home financing needs in the future.
Shantel was absolutely amazing during this home buying process! She was recommended to us by our realtor and she did not disappoint. I HIGHLY recommend anyone to work with her! Kim was also great in this process as well. If I could give 10 stars to both of them I would. Thank you both so much for all that you have done! Love, The crouch’s.
Business response:
Thank you for the great review, Shalea. We hope that you will consider us for any of your future home financing and mortgage needs.
Shantel Cartwright (NMLS#2579701) has a 5 star rating with 25 reviews.
Shantel Cartwright (NMLS#2579701) is closed now. It will open tomorrow at 9:00 a.m.