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132 Maple Row Blvd, Suite 620, Hendersonville, TN, 37075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Primary Residential Mortgage, Inc.
Shaun is far above excellent. I can't thank him enough for all he's done to help me.
Business response:
I'm thrilled to hear that you found the process simple and quick, Leslie. It's absolutely crucial for us at Primary Residential Mortgage, Inc. to provide attentive service to every client. Your feedback reinforces that we're on the right track. Thank you for your stellar rating and kind words. Your satisfaction is our top priority. If you ever need anything further, don't hesitate to get in touch.
Verified by Primary Residential Mortgage, Inc.
Shaun and his entire team were so responsive to all my questions and processing the application. Was a great experience and I highly recommend to everyone
Verified by Primary Residential Mortgage, Inc.
This was a very scary adventure for me but Sean and his group made this so very easy and comfortable. I felt as though I was the only client. They all worked so hard for this to happen for me. Can't thank them all enough!
Business response:
Hi Laurence, thank you so much for your feedback and the 5-star rating. I'm delighted to hear you had a positive experience with me during your mortgage process. I apologize for any confusion that occurred when communicating with my assistant, and I'll make sure to clarify things in the future. It was a pleasure working with you and I hope to be of service again in the future. Thank you once again for choosing Primary Residential Mortgage, Inc.
Verified by Primary Residential Mortgage, Inc.
The personal attention and knowledge! We are so spoiled by you and your team!!❤️
Business response:
I'm thrilled to hear that you had a positive experience working with me at Primary Residential Mortgage, Inc. Your satisfaction is my highest priority, and I'm delighted that I was able to assist you effectively. Always here if you need anything else. Thanks so much for the awesome review, Katie! -Shaun Lyons
Verified by Primary Residential Mortgage, Inc.
The entire team went above and beyond to make sure we closed on time!
Verified by Primary Residential Mortgage, Inc.
Communication was good . Felt like they did a good job of asking for stuff at one time and not calling everyday not asking for more documents . Even though had delay on appraisel still was able to get things done in time. Shaun always responds when I had any questions
Business response:
I'm so glad to hear that you found my responsiveness and work ethic to your liking, Shawn. It was a pleasure assisting you with your mortgage needs at Primary Residential Mortgage, Inc. Your positive feedback makes my day and motivates me to continue delivering excellent service. Thank you for the 5-star review!
Verified by Primary Residential Mortgage, Inc.
Shaun and the Primary Residential Mortgage team came highly recommended and provided outstanding service.
Business response:
I'm really glad to hear that you found our process smooth and informative, Rachel. It was a pleasure to assist with your transaction. Thank you for your positive review and for choosing Primary Residential Mortgage, Inc. It's always our aim to ensure our customers feel well-informed and taken care of. Looking forward to possibly assisting you in the future. Shaun Lyons
Verified by Primary Residential Mortgage, Inc.
This is our second loan with Shaun and the team at Primary Residential. They are so attentive, so on top of the details. Even when surprises come up, they are always quick to contact us and give us our options for getting things back on track. We have been so impressed every step of the way!
Business response:
I'm genuinely grateful for your high rating and positive feedback, Shawn. I'm thrilled I could be of service and answer all your questions. Please know that I'm always here to assist you with anything else you may need. It was a pleasure to work with you through Primary Residential Mortgage, Inc. Thank you once again!
Verified by Primary Residential Mortgage, Inc.
Business response:
Glad to know that you appreciated my efforts to keep things clear and transparent, Gordon. It was a pleasure assisting you with your mortgage needs at Primary Residential Mortgage, Inc. Your satisfaction is my top priority. I'm thrilled to see your 5-star rating! Let me know if there's anything else I can do for you in the future.
Shaun Lyons | Branch Manager | Primary Residential Mortgage, Inc. Hendersonville has a 4.9 star rating with 704 reviews.
Shaun Lyons | Branch Manager | Primary Residential Mortgage, Inc. Hendersonville is closed now. It will open at 9:00 a.m.