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Sherrill Paint & Body - Southside
- Body Shops
- Birmingham, AL
About this business
Location details
2516 6th Ave South, Birmingham, AL, 35233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 Star : My Experience
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality All of my dealings with your personnel have been wonderful and I was delighted with the service until almost home from getting my car, stopped at a light in 280. I looked out my driver side window and noticed all around the edges of my side door mirror, the trim of the mirror has scratches. Rolled down my window to see if it was dirt or something on the trim, but it is scratches, like where someone maybe backed into a concrete pillar, not enough to break the mirror off... read more
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality 3.5 Star : Customer Service
2 Star : Likely to Recommend The communication piece was just bad and I would not subject a friend to that. 5 Star : Repair Quality My car came out really nice and all the repairs looked great! 1.5 Star : Customer Service Overall the staff was super friendly and the car came out very nice! The one big thing that soured my experience was the lack of communication about the timeline of my car. The time estimate went from 2 weeks to a month. Understandably sometimes things happen but there was no upfront communication when the ... read more
0.5 Star : Likely to Recommend 3.5 Star : Repair Quality Seems good at first glance 0.5 Star : Customer Service Expectation was set that it would take 5 days and it ended up taking nearly a full month. As it increased along the way I had to call them to get any details. On those calls little reason was given and timeline was extended. This happened several times and was frustrating.
0.5 Star : Likely to Recommend 1 Star : Repair Quality 3 Star : Customer Service 5 Star : Returned Clean
2.5 Star : Likely to Recommend 3 Star : Repair Quality The repair work was good. The communication of delays was absolutely horrible. Wes helped me with an issue that came up after my car was returned back to me, and he was great with his assistance. 1 Star : Customer Service The receptionist was good but the advisor was horrible because of slow or no communication. 5 Star : Returned Clean
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality The worst. “The operation was a success but the patient died”. Your people did something to my car and it now runs like a F-150 Diesel instead on a S Class. You refused to accept responsibility. I am taking the car to Mercedes to fix what you did. Then you will hear back from me. 0.5 Star : Customer Service 0.5 Star : Returned Clean
0.5 Star : Likely to Recommend 1 Star : Repair Quality Several things that made this a subpar experience. 1) keeping the car the entire week was not communicated. 2) the estimate did not include the entire cost 3) the job was not finished, had some opposite color overspray 4) there was no attention ti detail, it was a rushed job 5) I picked this place because the reviews said you specialized in luxury vehicles, I was better off going down the street for a better job and $1000 less. Now I have to spend extra going somewhere e... read more
Frequently asked questions about Sherrill Paint & Body - Southside
How is Sherrill Paint & Body - Southside rated?
Sherrill Paint & Body - Southside has a 4.9 star rating with 3,547 reviews.
When is Sherrill Paint & Body - Southside open?
Sherrill Paint & Body - Southside is open now. It will close at 4:30 p.m.