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Shreveport Eye Clinic
- Ophthalmologists
- Shreveport, LA
About this business
Location details
471 Ashley Ridge Blvd, Shreveport, LA, 71106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Clemons was inconsiderate and said to a quadriplegic confined to a wheelchair, “If you can’t get in my exam chair there is nothing I can do for you.” That is why the medical equipment has swing arms and the chair itself moves back to accommodate wheelchairs, Dr. Clemons. Also, there is a law called the ADA not to mention the rules of Medicare participation. You should read both, Dr. Clemons.
I called twice, both times the receptionist was rude and refuse service. She told me that I was not allowed to pay cash for exam or glasses
Business response:
Hi Taisha, We are sorry to hear about your experience and we would really appreciate the opportunity to try to make it up to you. Would you please send us a message with your preferred method of contact, by phone number or email address? One of our team members will reach out to you directly to address all of your questions and concerns. Thank you for reaching out to us and we hope to hear from you soon.
Rude staff. Dry personalities from Doctors. Do not go out of their way to show adequate service to the patients during check-in. Lady at the front desk made me feel like I was bothering her while asking questions about insurance and what services they offer.
Business response:
Hi Connie, First, thank you for reaching out. We are very sorry to read your message and we would really appreciate the opportunity to make it up to you. Would you mind giving us a call at (318) 861-4009? That way we can work with you directly to make sure we address all of your questions and concerns. Thank you again for your message and we look forward to hearing from you soon.
Some of the desk staff is very rude and have an attitude over a simple matter that needs to be corrected with all the staff to fully inform the patients of what is needed when they come in (specifically updated cards if they have them and if not let them know to have them or request them beforehand).
Business response:
Hi Ms. Gordon, thank you for taking the time to leave feedback. We value each patient, and we regret to hear your experience wasn’t up to expectations. We ask that patients bring updated insurance cards to each appointment, to ensure we’re able to assist them as best as possible. We apologize if this wasn’t clear in our pre-appointment communications. Thank you, again, and have a wonderful day.
We’ve been going for 8 years however the office closes early without notice periodically. Today (Friday) our pharmacy called in the need for a prescription renewal early in the morning. This was not taken care of AND the clinic closed 2 hours early. When I called to see why it hadn’t been filled I had to through the emergency after hours operator—even though it was still Business hours. And now hours later the oncall Dr says they don’t do refills after hours. Well, if you had worked all your hours or at least called back d... read more
Frequently asked questions about Shreveport Eye Clinic
How is Shreveport Eye Clinic rated?
Shreveport Eye Clinic has a 3 star rating with 64 reviews.
When is Shreveport Eye Clinic open?
Shreveport Eye Clinic is closed now. It will open on Monday at 8:00 a.m.