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SimonMed - Estrella
- Diagnostic Imaging
- Phoenix, AZ
About this business
Location details
8921 W Thomas Rd, Ste 101, Phoenix, AZ, 85037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 6:00 p.m. |
Just left second appointment I had to walk out of. Last week their computer system didn’t work. I understand that and gladly rescheduled to tonight at 7pm. Got there at 7 to find only one other already in the waiting room. Shortly they took that lady back. Another lady came in and checked in. Then a young man came in. He filled out his paperwork and they took him back after just a few minutes. After that w man came in and left to come back after he went home to get something. I overheard the desk lady telling someone that th... read more
Biltmore Sucks, waiting for over 2 hours now. Terrible customer service. I do not recommend this shifty service!!!
Business response:
Hello Tommy, we are very sorry to hear your visit with us was negative. We are doing our best to improve in many areas to prevent these situations. Thank you for your feedback.
3 phone calls later to make 1 appt asking same questions..people in lobby coming in for appts that weren't ever scheduled
Business response:
Hello Jonathan, we apologize for the inconvenience we caused you. Thank you for sharing your feedback.
Time management. I get a confirmation that my appointment is at 2pm but yet it's 2:54pm and I have not been called back.
Frequently asked questions about SimonMed - Estrella
How is SimonMed - Estrella rated?
SimonMed - Estrella has a 4.4 star rating with 5,304 reviews.
When is SimonMed - Estrella open?
SimonMed - Estrella is closed now. It will open at 6:00 a.m.