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Soap Factory Apartments
- Apartments
- San Antonio, TX
About this business
Location details
500 N Santa Rosa St,, San Antonio, TX, 78207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fantastic Downtown Location! I absolutely love my apartment here and I am sad to leave. I decided to make the move now, instead of waiting until 2027 when my phase 2 building is set for demolishment. My view over San Pedro Creek is amazing and the song of birds always around, quacking's of the ducks are so adorable. The management team always supported me and they are a very approachable team. This property has a special place in my heart, I wish everyone here only the best!
Business response:
We are truly grateful for your kind words and are delighted to hear that you enjoyed your stay at Soap Factory Apartments. We thank you for sharing your experience with us!
Good service These apartments have great good customer service. They help you very fast. Highly recommended ??
Business response:
We're so happy to hear you've had a great experience with our team! Our team works hard to make every resident and visitor to our community feel welcome, and it's great to hear you experienced just that. Please let us know if ever need anything else from our team. We are happy to help!
Terrible living conditions and management Moved here to start college; it’s been a year and a half and despite the prices constantly going up, the quality in the buildings, security, and services have consistently declined. This place is a last resort in the case you’re extremely low income or if you’re recovering from homelessness, but even then not worth the price.
Business response:
We are sorry to hear about your recent experience at Soap Factory Apartments. We take our residents' concerns seriously and strive to provide a comfortable living environment. We would like the opportunity to address your specific concerns and work towards finding solutions. Please do not hesitate to contact us at (844) 581-7947 to discuss your concerns further. Our management team is committed to improving our residents' living experience and we value your feedback.
Worst apartments I had to move out the next day, the apartments are disgusting and filled with mold, windows had black mold, water shower head had mold, they don’t clean before you move in, AVOID these apartments are a health hazard
The worst, DO NOT MOVE HERE Moved to SATX for work and landed here due to availability. After a 9 hour drive, arrived and there was nothing ready for me. No paperwork, no keys. When I finally received my keys they didn't work. In the following months I had a series of maintenance issues that flooded my kitchen and shower head. The biggest headache is the parking! My car has been stolen and broken into twice! There is no security and when I asked to see the cameras, I was told only the police can view them. You have to regist... read more
Don't get lured in by lower prices, NOT WORTH IT! New management that has taken over in May 2022 is even worse than old. Going on day 10 of no A/C in late May and it took until day 7 for them to even have someone assess it. I have been persistent but patient with them and understanding about this for over a week now but am done at this point. They have offered nothing in return; no rent discount, no offer to move to another unit (temporary or long term), no waiving of fees to break lease. You will pay full price to live in a... read more
Worst management company ever!! Don't even consider moving in. The management company is the worst by far. They pay people within the company to write fake reviews, corp office is corrupt and does not care about the employees or residents.
Business response:
We're deeply disappointed in your review, Colleen, as your experience does not align with our values. We'd love the opportunity to talk about your feedback, but we'll need some information from you. After reviewing our records, we are unable to verify you as a recent visitor or resident at our community. This review seems to be for the incorrect business and we'd like to address this with you. Please call us at (210) 405-7266.
Rick T I have lived here for 3 month. Rent a studio apt that is 450.sqft. The apt is nice but nothing fancy, which I new when I moved in However since I have move in I have had the following problems. 1. The camode runs nonstop 2.My keyless deadbolt does not lock 3. There is no smoke alarm 4 My screen door is broken There is a dog in the apt across from me lthst is allowed to use the patio as a restroom. The patio is always covered with poop. They have a “club house” I have been it once and it was 85 degrees . There are comp... read more
apartments they are located downtown which is nice but I'm ready to move out of the area.
Frequently asked questions about Soap Factory Apartments
How is Soap Factory Apartments rated?
Soap Factory Apartments has a 3.4 star rating with 274 reviews.
When is Soap Factory Apartments open?
Soap Factory Apartments is closed now. It will open at 9:00 a.m.