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Southern Self Storage
- Self Storage
- Ponce, PR
About this business
Location details
245 Calle Rosa, Ponce, PR, 00730, Puerto Rico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Most of everything was damaged. Had to be thrown out 😤😤😤😤😤😤😤😤. My daughters’ things also damaged 😤😤😤😤😤. And company keeps the money and besides when you sign they inform you that if you lose keys you have to pay. Well what do you know, turned keys oh no they keys and lock are yours. What do I want them for? Found a lot of little pink kind of plastic like. And I had nothing plastic much less pink. Rating: -000000000. And $150. Beginning in May not worth it.
Business response:
Hello Maria, we're sorry to hear that your experience was less than 5 stars. We value all of our tenants. This is an uncommon instance and our customer success team will be looking into this issue further. We will use this feedback to make improvements where needed. Sincerely, Southern Self Storage - Ponce
When I rented that unit I was told there would no humidity issues. I had coats in vacuum bags and other pieces. I had other things. Today I decided this is way too expensive so I decided to cancel it. The vacuum bags were open, clothing was humid, a lot of ruined stuff like pictures frames, etc. I was so pissed. Everything had to be thrown out. And top it off, the month of April was completely paid and always paid on/or before the 1st. Today is the 18th you would think they would prorate my monthly bill. Noooo. So they kept ... read more
In regards to your response on Jan. 22 on my comment for me to get in touch as to the cost of the storage unit. I did call nothing was done, no special rate for seniors just 10% on the 1st. Month. I am trying to get transportation to turn in the unit. Is just too expensive. Not worth it.
These storage rates have gone out of proportion. The increases s not $2-3 yr. It’s up to $10. I started at $80. Ow in May 2022 it’s going up again now I am up to $150. Not worth it.
Excelente y buen trato👍
Frequently asked questions about Southern Self Storage
How is Southern Self Storage rated?
Southern Self Storage has a 4.9 star rating with 1,075 reviews.
When is Southern Self Storage open?
Southern Self Storage is open now. It will close at 6:00 p.m.