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Statoncoe Lettings
- Property Management
- Teddington, CHS
About this business
Location details
Causeway House, 13 The Causeway, Teddington, CHS, TW11 0JR, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The letting agent Vikki has been very helpful the whole way through. Statoncoe have a high standard. Impressed.
Business response:
Dear Stuart Thank you for your wonderful five-star review. We're delighted to hear that you had such a positive experience with Vikki and that you were impressed with the service you received. We pride ourselves on maintaining high standards, so it's great to know that this came across throughout your tenancy. Thank you again for taking the time to leave your feedback. We wish you all the very best for the future. Kind regards Daniel
My time renting with Statoncoe has been incredibly good. I was very happy with the property and their service to help tenants with any issues that arose. The process of moving in and moving out was very easy too and they were very accommodating for me. I'd highly recommend anyone to rent with them!
Business response:
Dear Sam Thank you for your kind review and recommendation. We’re delighted to hear that you had such a positive experience renting with Statoncoe. Providing a smooth move-in and move-out process, along with responsive support during a tenancy, is something we work hard to deliver, so it’s great to know this made a difference. We really appreciate your feedback and wish you all the very best in your next home. Kind regards Daniel
Your colleague Gill was very helpful when ever I contacted her She put me at ease with any questions I had
Business response:
Dear Wajahat Thank you for your kind review. We’re really pleased to hear that Gill was able to support you and put you at ease throughout your tenancy. We’ll be sure to pass on your feedback to her – it’s very much appreciated. Kind regards Daniel
The experience was unique and very good, all arrangements executed perfectly infact if I own a property for this sort of business you got my contract. I'm very impressed. Thanks
Business response:
Dear Olumide Thank you for your kind words and positive feedback. We’re delighted to hear that you had a positive experience with us. If you do decide to take the next step as a landlord, we’d be glad to work with you. Thanks again for your support. Daniel
Responsive. Respectful Professional
Business response:
Your positive experience with Statoncoe Lettings is greatly appreciated. Thank you for your feedback.
Efficient and courteous service. Any problems dealt with swiftly. We recommend Statoncoe as a rental agency.
Business response:
Thank you for your review. We greatly appreciate your recommendation and are pleased to hear that you found our service efficient and courteous.
We have been very happy with the service that we have received from Statoncoe Lettings. Their management of our HMO is excellent.
Business response:
Your review is much appreciated Allan. We are glad to hear that you are happy with our management of your HMO. Thank you for sharing your experience of Statoncoe Lettings.
Absolute joke off a company the agent was very rude and disrespectful in the end i moved out because they where just horrible and always bothering you at unnecessary times wouldn’t recommend
Business response:
Dear Conor Thank you for your feedback. We're sorry to hear that you felt this way, though we strongly disagree with your characterisation of our service. As a professional property management company, we take our legal responsibilities seriously — including carrying out monthly safety checks to ensure the well-being of all occupants. Unfortunately, you repeatedly refused access to these legally required inspections. We also regret that interactions became difficult after you directed aggressive language and expletives to... read more
I wasn’t very happy with the room I rented at Wroxham. I never got told that I had the boiler on my bedroom until the day I moved in which I think is very very poor. You don’t advertise this at all. I got told by Danielle that it was only going to be white noise. Let me tell you it absolutely was not!!! It was so loud it kept waking me up every single night. I was paying a lot of money for something I never got told. The house itself needs updating. It’s falling apart.
Business response:
Thank you for your feedback. We are sorry that your experience at Wroxham did not meet your expectations. We understand that the boiler's presence in your room was not ideal, but you were made aware of this before you moved into the property. The boiler is regularly maintained, and any background noise it makes has not disturbed any of the other tenants who have lived in the room. Unfortunately, we are unable to change the location of the boiler. During your tenancy, you did not raise any issues with us, which would have a... read more
Frequently asked questions about Statoncoe Lettings
How is Statoncoe Lettings rated?
Statoncoe Lettings has a 4.6 star rating with 112 reviews.
When is Statoncoe Lettings open?
Statoncoe Lettings is closed now. It will open at 8:00 a.m.