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Storage Outlet
- Self Storage
- Chino, CA
About this business
Location details
13879 Central Ave, Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 2:00 p.m. |
Alberto and Terry make a great team. They are both very helpful and friendly. Extremely professional you can tell they really know their business. The property is kept nice and clean and the prices are fair. What more can you ask for?
The best storage place in town. Facility are extremely clean. Terri was so hopeful and provided excellent customer service experience. If you need a storage, they are your spot to keep your belongings safe.
Service was very good. Albert was very patient and thorough when explaining how to rent a storage for my first time he made it easy and fast. Totally recommend to anyone looking for great service.
Terry the Asst Mgr is awesome. I called other storages to get quotes. Terry was able to answer all my questions. I made an appt and drove down with my paperwork necessary to rent a storage unit. She showed me around to view units and the property. We went back to the office to complete our transaction. She was VERY thorough and provided great customer service!! This property is very clean and well maintained.
While in the midst of changing houses, I rented a large storage space for a few months. Was helped by Albert and Teresa (Terry?) during the course of the rental. Great customer service. Highly recommend. -Michelle C
This place is horrible. The employees are rude they offer 50% off two months but the prorate the first month and call it a month. That is not right
Not a 5 star experience. Moving is a stressful experience and the service here could have been better.
This is the 3rd increase in less than 2 years. They jack up the prices regularly but nothing has been improved, upgraded, changed, or increased except the prices. Best part, they send you a letter by mail that's dated 2-weeks ago to tell you the increase is going to occur in 2 weeks..... and not a small increase, but almost 15%!!! Out of the blue. No genuine reason or basis, just up, up, and we about to go away!
The space itself seems adequate and quick to rent but it has been extremely difficult to get the storage team to honor their 50% discount for the first 2 months that they advertised (Made sure to confirm the space qualified for the discount also). I tried contacting them multiple times in the last month or so but every bill I've been getting so far is for the full amount. Be very wary and make sure to get them to apply it before renting the space.
Frequently asked questions about Storage Outlet
How is Storage Outlet rated?
Storage Outlet has a 4.8 star rating with 636 reviews.
When is Storage Outlet open?
Storage Outlet is closed now. It will open at 9:00 a.m.