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7885 Brentwood Boulevard, Brentwood, CA, 94513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Top notch customer service and not only provided details on fixes but explained all issues. Very old car with lots of work needed-not surprised-and shop provided reasonable quotes for all work.
Business response:
Thank you so much for sharing this—we really appreciate it! We’re glad to hear the team took the time to walk you through everything and clearly explain the condition of your vehicle, especially with an older car that may need more attention. Providing detailed information and reasonable options is exactly what we aim for, so you can make the best decision for your situation. We truly appreciate your trust and are here whenever you need us. Have a wonderful Stress-Free day!
SO glad we found this place! Customer service is wonderful but what will keep us around as customers is their transparency and integrity. They are honest and when we diagnosed that I have major work that needs to be done, they still delivered the news with kindness and offered realistic solutions. the Lyft service came in handy as we took in our car that is for our family. Also, they give the most comprehensive diagnostic scan that I've ever seen. It includes pictures and great detail, that says a lot about their attention ... read more
Business response:
We’re so glad you found us too—thank you for such a thoughtful and detailed review! It really means a lot to hear that our team’s transparency, integrity, and communication made such a strong impression, especially when it came to discussing larger repairs. We know those conversations aren’t always easy, so making sure everything is explained clearly, with photos and realistic next steps, is something we truly care about. It’s great to hear the Lyft service and diagnostic report added to the overall experience as well. Ear... read more
This was the easiest and most streamlined experience I've had in a long time. I made an appointment online and was granted a spot the next day. Michael was courteous, professional and transparent throughout. My favorite part was being able to watch in real time as my car was being attended to. My car was ready to drive home in less than an hour. Definitely keep this business in mind when your vehicle needs attention.
Business response:
We really appreciate you sharing this—hearing that everything felt easy and streamlined is exactly what we aim for. It’s great to know the online scheduling, quick turnaround, and real-time updates all helped make your visit a smooth one. Michael will be happy to hear your kind words about his professionalism and transparency too—that means a lot to our team. We’re always looking for ways to make the experience as convenient and clear as possible, so feedback like this truly makes our day. Thanks so much for recommending u... read more
I recently had an exceptional experience with Stress Free Auto in Brentwood, CA that truly exceeded my expectations. With a critical repair needed on my Toyota Camry just hours before a trip to San Diego, I was relieved to find their shop open on a Sunday. Nat's prompt response to my call was impressive, and his efforts to accommodate my urgent situation were greatly appreciated. The team, including Service Advisor Mickey Deas and Technician Robert Stiffler, worked efficiently to diagnose and repair the issue, delivering my... read more
Business response:
Thank you so much for sharing this—it really means a lot to our team! We can only imagine how stressful it must have been needing a critical repair right before your trip, and we’re so glad we could be there for you when you needed it most. It’s great to hear that Nat, Mickey, and Robert were able to step in, keep everything on track, and get you back on the road on time. We’re always eager to help make situations like that feel a little less overwhelming. We truly appreciate your trust in us and are so happy your trip to ... read more
Good service and nice staff. Provide very useful information after diagnosis. They even offer ride after I dropped off car.
Business response:
Really appreciate you sharing this! It’s great to hear you had a positive experience with our team and found the information after the diagnosis helpful—that’s something we always strive to provide. We’re also glad the ride option made things a bit more convenient after dropping off your car. Thanks again for trusting us with your vehicle, and we’re here whenever you need us. Have a wonderful Stress-Free day!
love the team at stress free. verified my breaks needed replaced by showing me picture, changed them out and communicated throughout the experience.
Business response:
Thank you so much for the kind words! We’re really glad to hear you had a great experience with our team. It’s awesome to know the photos helped you feel confident about the brake work and that everything was clearly communicated along the way. We always want to make sure you can see exactly what’s going on with your vehicle and feel comfortable with the process. We truly appreciate your support and look forward to helping you again whenever you need us! Thank you and have a wonderful Stress-Free day!
Online booking was easy, and included a discount. Michael was very easy to work with-communicative and professional. He offered to order me a Lyft since the service was going to take longer than I wanted to wait in shop, but the waiting area was well kept and stocked. The complimentary multi-point technician's inspection report was very thorough. Although my car is coming due for some additional service, they were not pushy about trying to upsell additional maintenance-just made me aware of the need and politely offered once... read more
Business response:
We are honored to hear this, Michael! Easy booking, great service, and no pushy upsells — that's exactly our goal. See you next time!
I was so comfortable and they did an amazing job. I was stress free all the way. Very affordable
Business response:
Thanks, Letticia! "Stress free all the way" and affordable — that's exactly what we're here for.
Was a little skeptical coming in seeing that Dave and Natasha were gone but Larry took care of me. Seen the same guys in the shop so that was a relief. Still my go to shop in the area for service on my vehicles.
Business response:
Thanks, Ryan! Glad Larry took great care of you. We're still your go-to shop — same familiar faces, same reliable service. See you next time!
Stress-Free Auto Care has a 4.8 star rating with 542 reviews.
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.