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Sugar Mill West Apartments

3.2

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Location details

4520 Williams Blvd, Kenner, LA, 70065, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.289 reviews
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Samir B.'s profile image
Samir B. 
6 years ago

Sugar Mill West Live here for a full year and never hade one issue. Very quiet and clean.. staff is very friendly 

Business response:

Hi there! Our team is so happy to hear about your great Sugar Mill West experience. Thanks for sharing and thanks for living with us! 

Susan F.'s profile image
Susan F. 
10 years ago

sugar mill west nice area . easy to get to 110. close to schools and shopping. near good places to eat. 

Craig J.'s profile image
Craig J. 
10 years ago

The lake view paradise My amazing apartment on the lake in Kenner La. is to die for. The view is one of a kind during sun set. It located close to everything but still for away from everything at the same time. Two amazing pools on location and just walking distance from the casino, mall, movies, wal-mart, and restaurants. This apartment comes with a sun room and sun light roof windows. The landscaping is impeccable and its in a quiet area. Friendly neighbors and great parking. The staff is always so helpful and on call in c... read more

Bill W.'s profile image
2 years ago

Dirty, filthy and worn out. Do not rent here, period. The apartments are filthy dirty, they allow smoking and it shows, yellow walls painted do not cover the smell. Shower doesn't work and that is not a maintenance emergency. No one answers the pnone. The absolute worst. Trash and garbage bags around the grounds, abandoned cars. ..... 

Tim W.'s profile image
5 years ago

NEVER AGAIN WILL I RENT THERE !!!! Very Poor Place , I wouldn’t recommend it to anyone . They take your money fast and management is horrible and catch attitudes when you have an problem . 

Angela W.'s profile image
Angela W. 
5 years ago

Please be aware I have been here for almost 4 years now, and everything has been nice and quiet, friendly and great..until something happens in your apartment then that's when it all falls down... My toilet has yet been fixed properly- my poor neighbor downstairs keep getting flooded out..its still broke right now, I have to pull the lever after each flush...its pointless to put a ticket in when its not gonna be fixed properly.....and I can do the same thing they are going to do Now I may have mold in my apartment and becaus... read more

Business response:

Hi! Our team is sorry to hear about this. Please know, this is not up to our company standards. We will use this feedback to continually improve. Thank you! 

Nata C.'s profile image
6 years ago

Sugar mill They rent to anybody who can pay the bill doesnt matter if they are shady people... A/C does not keep up with the unit!!! anywhere you walk you can sense the smell of cannabis every day my aparment is bombarded with the smell of cannabis that filters in from another apartment. Not a good place to live with family You feel unsafe... Teenagers here are bad influences on other teens... Pool area stinks like Bourbon Street talking about garbage people her cant even throw the garbage inside the dumpster instead they pi... read more

Business response:

Hi there! We are sorry to see this review; however, we can't locate your name in our system. Our team would love to know a bit more info so that we can assist you better. Please feel free to contact our rental office directly or email reviews@1st-lake.com. Thanks! 

Charlotte T.'s profile image
Charlotte T. 
6 years ago

Do not rent here This apartment complex is the worst place I have ever lived. You can hear everything and when any of your neighbors cook you're smelling it for hours. If they smoke you're smelling it. I live on the second floor and the tenant above me sounds like he is coming down on top of me. Don't bother complaining to manager, waste of time. 

Business response:

Hi, Charlotte! After communicating with our team, we learned that your sub flooring has been replaced and the noise levels have been reduced. For any other assistance, please know you can contact our rental office directly. Thanks! 

Bob V.'s profile image
6 years ago

Never stay here if you know what is good for you Worst group of managers I have ever met - just want you money and don't care in the least about you. I beg you if you know what is good for you - don't stay here. 

Business response:

Hi, Bob! We are sorry but we can’t locate your name in our system. Please feel free to contact our rental office directly for assistance. 

Frequently asked questions about Sugar Mill West Apartments

How is Sugar Mill West Apartments rated?

Sugar Mill West Apartments has a 3.2 star rating with 89 reviews. 

When is Sugar Mill West Apartments open?

Sugar Mill West Apartments is closed now. It will open at 8:30 a.m.