This profile has been claimed by the business owner or representative.
Sunburst Shutters & Window Fashions
- Home Services
- Cincinnati, OH
About this business
Location details
11701 Chesterdale Rd., Cincinnati, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The customer service and owner of this company do not take a sense of urgency when customers have paid up front money. My door arrived late (due to Covid) which was understandable, but it was 8 INCHES short. The owner instead of reaching out to me, he had his techs pass the message that they could reorder or give me my money back. I asked to call him and after a conversation, I felt he was condescending and not really empathetic. He said he could not give me a ETA if they reorder, he would not give it. I asked for an in... read more
Business response:
I would like to apologize again for our mistake on your barn door. It was a mistake on our part and it was not our intention to get you a door that didn’t fit. I made that clear to you during our phone conversation while my installers were in your home. Our standard practice when something like this happens is for our installers to inform you of the mistake and to go over options with you. Both of them were very apologetic and when you asked to speak to me they gave you my phone number and I immediately answered the call and... read more
Frequently asked questions about Sunburst Shutters & Window Fashions
How is Sunburst Shutters & Window Fashions rated?
Sunburst Shutters & Window Fashions has a 5 star rating with 311 reviews.
When is Sunburst Shutters & Window Fashions open?
Sunburst Shutters & Window Fashions is closed now. It will open at 8:30 a.m.