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Sunsolar Solutions

4.1

About this business

Location details

9059 W Lake Pleasant Pkwy, H800, Peoria, AZ, 85382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1549 reviews
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Robert B's profile image
Robert B 
3 years ago

The sales reps refuse to take no for an answer. I am not interested in solar at this time and they have been to my house six times in the last 2 months to try to sell me solar. I have asked them every time to put something in their notes not to come to my house. Based on their persistence, I would choose literally any other company over them. At least some of these other ones get the hint and stop showing up.I don't normally write reviews on here about businesses, but after I had already told them when I got home that I wasn... read more

David S's profile image
David S 
3 years ago

From the Sales Rep ****** to the Manager ******** their customer service is horrible. Once they get their money there is no follow up or follow though.****** dont educated enough in solar or the contract which you sign. He makes promises and guarantee with no follow through or any follow up to make sure things are going correctly. ***** makes excuses for the employees, tells you one thing, never follows up or follows through.******** (manager ) covers for her employees without knowing what they have stated or promised. Likes... read more

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JACK V 
3 years ago

THIS PROCESS WAS FLAWLESS AND THE OUTCOME WAS AS THEY DESCRIBED ... WE ARE SUPER HAPPY WITH THE FINAL PRODUCT AND THE **** IN WHICH WE STARTED SAVING MONEY !!! IMMED...THE ****** BOSSCHES PROJECT DONE QUICKLY AND WITH NO INTERRUPTION 

Alex G.'s profile image
Alex G. 
3 years ago

Very rude salesman came to the door and did not listen. I also have a no soliciting sign in my entryway and they ignored it. 

Nubia G's profile image
Nubia G 
3 years ago

I dont like it at all !! Dont see any difference Im still paying my APS bill. It is not worth it . 

Chris and Takara J's profile image
Chris and Takara J 
3 years ago

Based on my husband's experience, he recommends to exercise caution when considering this company. The sales rep, who is an employee of SunSolar, falsely advertised that we would have a 10-day cancellation instead of 3-day. Besides that, when we had to cancel due to other issues in the home, the rep became unresponsive and after repeated attempts to get clarification, I reached out to SunSolar directly and went through another two to three weeks of back and forth where it was frankly very difficult to get them to email me ba... read more

Business response:

******, we do show that you received an extension to the standard ** law of 3 days to cancel, it was extended to 10 days in writing. We show you signed a contract to have solar installed on your home on July 12th and your request to cancel was on August 26th. Between those dates, lots of work and resources were committed to your project, including site survey, engineering, plans, permitting/approvals submitted and received and procurement of material specific to your project. These items all have costs, the project does not ... read more

Rick S's profile image
Rick S 
3 years ago

Destructive & dishonest.On July 7, 2022, I entered into a purchase contract with SunSolar Systems (***) for them to furnish and install a 12.05kW solar panel system in the amount of $36,423.18. The payment terms are:1. $2,000.00 at the time of the contract execution 2. $16,711.58 on receipt of the *************** & the Authority Having Jurisdiction (***)3. $16,711.59 due when installation is complete & the system has passed inspection by the JHJ.4. $1,000.00 final payment due upon commissioning by the *************** We have... read more

David Q's profile image
David Q 
3 years ago

Horrible service great salesmen though we had ********************************* and another salesmen stop buy provide a proposal. I was in the market for solar at the time and had a few other vendors send proposals as well. Went with Sunsolar because salesmen was good and also liked the method of installation used all the rest is similar or identical to other solar companies used. Ironed out all the details and signed a contract, solar was up and installed in no time. However inverter was backordered for months due to supply... read more

Alexis T.'s profile image
Alexis T. 
3 years ago

TLDR: They don't guarantee that what they install on your roof will actually produce useable electricity!Here is our experience:Sales person promised 3 months of loan repayment, provided 2.Had 3 different project managers. Poor communication & no clear timeline of when our system would be functional. canceled appointments along the way. Took 4 months from install to get up and running. System was functional for less than a month before inverter went out. SunSolar says we are responsible for the loan although our system didn'... read more

Frequently asked questions about Sunsolar Solutions

How is Sunsolar Solutions rated?

Sunsolar Solutions has a 4.1 star rating with 549 reviews. 

When is Sunsolar Solutions open?

Sunsolar Solutions is closed now. It will open at 9:00 a.m.