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6288 W. Plano Parkway, Suite 288, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Sylas was very responsive and helpful with all of the questions we had. He took time to take our multiple phone calls and assured that we understood all of the details and timing of the closing.
Business response:
I'm so glad to hear that you had a positive experience, Kelli! Being responsive and ensuring understanding are things I strive for, so it's rewarding to hear that reflected in your review. I'm here to support you, and I'm grateful for the opportunity to help you with your mortgage needs at Mutual of Omaha Mortgage. It was a pleasure taking your calls and assisting you with the process. I look forward to serving any future needs you may have. Thank you for giving me and the company such a high rating! Best, Sylas Stacy.
Verified by Mutual of Omaha Mortgage
Sylas was professional and answered all our questions promptly. He communicated often letting us know what to expect next during the process. He was pleasant to work with.
Business response:
Thank you so much for your kind words, Cynthia. I strive to provide the best service to my clients and I'm glad to hear that you felt supported and informed throughout the process. Your positive feedback means a lot to me and to Mutual of Omaha Mortgage. I was pleased to work with you as well and I'm here should you need anything in the future. Thanks again for taking the time to leave a review!
Verified by Mutual of Omaha Mortgage
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Business response:
I'm truly humbled by your kind words and the perfect rating, Sheila! Your feedback serves as a great motivation for me to continue providing the best possible service. I'm glad to hear that you had a positive experience with Mutual of Omaha Mortgage. Thank you once again for taking the time to review my services.
Verified by Mutual of Omaha Mortgage
The communication from Sylas and the online portal made everything super easy and user friendly.
Business response:
I'm thrilled to hear that you found our communication and online portal easy to use and user friendly. It's always our goal at Mutual of Omaha Mortgage to provide our customers with a seamless and straightforward experience. Thank you for the perfect rating, Joel. I appreciate your positive feedback and look forward to serving any of your future mortgage needs.
Verified by Mutual of Omaha Mortgage
Sylas was very patient and helpful. We had a long process, mostly to clear things on our end, but he helped us through it all.
Business response:
I'm glad to hear that you found the process to be a positive one, Faith. We understand that the mortgage process can be lengthy and sometimes complicated. I was more than happy to help you navigate through it all. Your positive feedback means a lot to me and the entire team at Mutual of Omaha Mortgage. We strive to provide the best service to our clients and it's always rewarding to hear that we're succeeding. Thank you for taking the time to leave this review and rating. I wish you all the best in your new home.
Verified by Mutual of Omaha Mortgage
Sylas Stacy was a professional from start to finish. It was one little hangup, but it was solved right away couldn’t be happier with the service I recommend him to anybody.
Business response:
Thank you for the kind words, Bob! It was a pleasure working with you. Wishing you and your family a happy holiday season!
Verified by Mutual of Omaha Mortgage
The attention paid to me and my wife all the way through the process. Thanks Sylas Stacy your advice and knowledge to get us through the process.
Business response:
I'm thrilled to hear that you had a great experience with our service. Your satisfaction is my top priority, and it's reassuring to know that the attention and guidance provided were beneficial to you throughout the process. I appreciate your kind words and the time taken to leave a 5-star review. Thank you for choosing Mutual of Omaha Mortgage. Looking forward to assisting you in the future.
Verified by Mutual of Omaha Mortgage
Seamless with good communication
Business response:
I'm sincerely grateful for your generous review, Tracy. Your rating of 4.83 out of 5 stars means a lot to me and to the entire team at Mutual of Omaha Mortgage. It was a pleasure assisting you through the mortgage process, and I'm glad to hear that your experience was seamless and you appreciated our communication. Thanks once again for your support and trust. Please feel free to reach out if you have any other mortgage needs in the future.
Verified by Mutual of Omaha Mortgage
Excrllent quick communication
Business response:
I'm delighted to hear that you found our communication to be swift and excellent, Khanh. Your high rating is greatly appreciated. Every day, we at Mutual of Omaha Mortgage strive to provide this level of service. Thank you for taking the time to share your feedback. It's customers like you that make our job rewarding.
Sylas Stacy of Mutual of Omaha Mortgage has a 4.9 star rating with 134 reviews.
Sylas Stacy of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.