Taconic Rehabilitation & Nursing at Ulster

poena73 

on Caring

10 years ago

I am a friend or relative of resident After my boyfriends mother had bladder cancer and had to have her bladder removed, she ended up with an ileostomy. She needed rehab and went to Wingate in Highland. Let me start off with: This place is HORRIBLE!!! First, one of the nurses was trying to give her another patients meds. She had to ask the nurse what it was, and it wasn't until his mom told the nurse she didn't take those meds, that nurse realized she made a mistake. Had his mom not been alert & oriented she would have taken... read more

Angela Maria 

on Caring

10 years ago

I am a friend or relative of resident Both parents are there now and we're not really happy with how things have turned out. The food is just plain awful!! We've complained about it and even the staff agree and have stated other residents have complained too but so far nothing has been done about it! The laundry service is a joke. Either it takes a long time for the cloths to come back or the wrong articles are returned. Some of the aids are very pleasant and caring others don't even acknowledge that you're there. If you cal... read more

Quanity no Quality 

on Caring

10 years ago

I am a friend or relative of resident Both of our parents were in Wingate at the same time for a number of weeks for Rehab. Besides the cosmetic issues in the room which were tolerable, what concerned us more was the lack of overall communication and follow up. Both parents left Wingate with medical conditions that developed during their stay. Although these conditions were reported they never showed up in Nursing notes or treated. There were days that beds were not made and over all care was lacking. We were very disappoint... read more

ES317 

on Caring

11 years ago

I am a friend or relative of resident My mom was in rehab for one month at Windgate Ulster, it appeared clean and most aids and nurses were helpful. My mom decided to stay as a long term resident, but was horrified by the conditions of her $14,000 a month room. There were holes in the wall, ripped shade on the window, the curtain surrounding her bed was brittle and fell off the hooks, the door to the nightstand was falling off its hinges and there was bugs in the dresser drawers. We felt for this kind of money she should hav... read more