This profile has been claimed by the business owner or representative.
TaxRise Inc. does not guarantee clients’ federal IRS debt or state tax debt will be lowered by a specific amount or percentage, or that tax debt will be paid off within a specific time period. Results will vary based on individual circumstances, including a client’s ability to provide TaxRise with accurate and timely information. TaxRise does not assume tax debt, provide credit repair services, make monthly payments to creditors, or provide tax, bankruptcy, accounting, or legal advice. Clients should read and understand all ... read more
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Kaylei was both patient with me and was efficient. I would highly recommend him.
These people are always courteous and helpful. It’s sometimes hard to get a hold of them but that just shows how busy they are helping their clients.
Business response:
Thank you for your kind words, we're happy to know that our team provides exemplary customer service. We aim to provide the best possible experience for our clients and it's great to hear that we've succeeded in doing so. Thank you for your loyalty!
Franco was great! Very informative and made me feel extremely comfortable in a stressful situation. Thanks Franco! You deserve a raise.
Business response:
Thank you for your kind words about ******. We are glad to hear that he made you feel comfortable in a stressful situation and was able to help.
I spoke with Franco F*******. He was the perfect person for me to speak with. He knew his stuff and he let me ask all my questions and was patient answering them. He is an excellent representative of this company. The topic being discussed is not minor. The stakes are high. He was a calming influence through all of it. Bottom line, the guy is very good and I told him that on a recorded line. As a nervous potential customer, he brought it home with ease. I'm excited to be represented by your firm. You have a high quality empl... read more
Business response:
Thank you for your kind words about ******, we're really happy to have him on our team! He is an excellent representative of our company and I'm glad he was able to help you through a difficult conversation. Thank you for recognizing his skills and please let us know if there's anything else we can do for you in the future.
I spoke with ****, who advised that ***** was no longer with the firm. He was very helpful and professional, located information previously sent, and asked me to forward additional documents. Upon receipt promised to confirm and get back with me. I have been very pleased with the promptness and efficiency with which my case has been handled over the past few years. I highly recommend their services!
Business response:
Thank you for your positive review! We are happy to hear that **** was able to get you updated on your case and answered all your questions. We appreciate your recommendation!
************** was very helpful anf attentive to my imquiry..very professional and courteous..????
Business response:
Thank you for reaching out to us, *****. I'm glad to hear that our representative was able to assist you and that you found them professional and courteous. We strive to provide excellent customer service and it great to know that we were able to meet your expectations. Thank you for choosing us and have a great day!
Courteous and professional, very thorough..I am very satisfied, thank you ..
Business response:
Thank you for choosing our services and taking the time to write a review, Janet. We're glad to hear that you had a positive experience and our team was able to meet your needs.
Tactile employees are very helpful, respectful, and polite. Most recently I have spoken with ****** (sp?), and he helped me feel calm about a stressful situation. This group is a good group.
Business response:
Thank you for your kind words about our team. I'm happy to hear that you have had positive experiences with our employees and that they were able to help you in a stressful situation. We appreciate your feedback and are glad to know that you have had a good experience with us.
Great customer service and quick response time. You guys are always helpful and nice.
Business response:
Thank you for your kind words, we're happy to know that our customer service and response time meets your expectations. We strive to provide the best possible experience for our customers and it's great to know that we are succeeding.
TaxRise has a 4.9 star rating with 8,932 reviews.
TaxRise is open now. It will close at 5:00 p.m.