Teresa Downey - BankSouth Mortgage Loan Officer

Ruben Figueroa 

Verified by BankSouth Mortgage Company, LLC

5 years ago

Wow finally I get to write this review after I’m settled in my new home. First I want to thank Kathy Terry , Teresa Downey, Alicia Pittman and the whole banks south team who made this possible. What I love the most about Banksouth mortgage is the attention that they give you not only that there great communication skills that they have with there clients. Their whole team was there to help you. No questions ask !! They will answers all your questions and explain everything if you are a first time home buyer like myself. I wo... read more

Douglas Evan Wynn 

Verified by BankSouth Mortgage Company, LLC

5 years ago

Teresa was very responsive to my emails and calls. She answered all of my questions, even the smallest ones, very clearly and concisely. A pleasure to work to with. 

Terry Wade Cohen 

Verified by BankSouth Mortgage Company, LLC

5 years ago

Great experience with little guess work on my part. 

Daniel Todd Audia 

Verified by BankSouth Mortgage Company, LLC

5 years ago

Positive: Teresa's team was kind and communicative, returning emails after-hours. Neg: loan amount changed once, but we received extra notifications to complete items we had already done, pretty sure these were automated. For closing, we requested an 11am time slot, were told by her team that it was set for 2pm, and then as we were making arrangements with our bank to wire money a few days before, we received a notification that everything would happen at 11am. Could've been a little smoother. 

Ryan Patrick Edwards 

Verified by BankSouth Mortgage Company, LLC

5 years ago

Teresa was great! She explained each step along the way. The experience was simple and stress free. 

Alesha Wright 

Verified by BankSouth Mortgage Company, LLC

5 years ago

My experience with Teresa was exceptional. As a first time home buyer, she explained each process and answered all my questions in a timely manner. 

Mindy Moss Goodbread 

Verified by BankSouth Mortgage Company, LLC

5 years ago

I had never purchased a house before, and Teresa Downey and her team showed exemplary customer service as they educated and advised me every step of the way to a successful completion. Every question was answered with patience and professionalism as I went through the process of purchasing my home.I have already recommended Teresa and her team to my friend and others who may be looking to purchase a new home soon. I cannot recommend her highly enough, & consider myself blessed to work with her. 

Joshua Pline 

Verified by BankSouth Mortgage Company, LLC

5 years ago

No one can really explain the amount of stress that comes with looking for and buying a new house. Teresa and her team made us feel like family and helped us throughout the process. Would highly recommend! Five stars! 

Thomas R Jordan 

Verified by BankSouth Mortgage Company, LLC

5 years ago

Teresa and her staff were always very helpful during this stressful time. They responded to my emails, spoke to me on the phone, answered questions, etc in a friendly, professional manner. Many thanks