Terre Haute Casino Resort

Business response:

Dear Charles, Thank you for your fantastic review and 5-star rating! We’re thrilled to know you had such an awesome experience with us. Your support means a great deal to our team, and we look forward to welcoming you back again soon. 

Business response:

Thank you for your feedback. We’re sorry to see your stay did not fully meet expectations and would appreciate the opportunity to provide a better experience in the future. 

Business response:

Dear Hania, Thank you for your feedback. We sincerely apologize for the delay you experienced during check-in, as this is not the level of service we aim to provide. We understand how frustrating that must have been, and your comments have been shared with our team to help us improve our arrival experience moving forward. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a smoother stay in the future. 

Business response:

Thank you for your perfect rating! We truly appreciate your support and are glad you had a positive stay. We hope to welcome you back again soon. 

Business response:

Dear Betty, Thank you for your amazing review and perfect score! We’re delighted to hear that you enjoyed both the casino and the hotel, and that you found the rooms beautiful. It’s wonderful to know you had such a great stay with us. We truly appreciate your kind words and look forward to welcoming you back again soon! 

Business response:

Thank you for your fantastic review, Chris! We’re delighted to hear that you enjoyed your stay and found both the hotel and casino exceptionally clean. Your kind recommendation truly means a lot to us. We look forward to welcoming you back for another great experience soon! 

Business response:

Dear Matt, Thank you for your continued support and for sharing another great review! We’re thrilled to hear that everything, from the room to our staff and casino—met your expectations once again. It’s always a pleasure to welcome you back, and we look forward to providing you with another top-notch stay in the future. 

Business response:

Dear Cynthia, Thank you for your fantastic review and perfect rating! We’re delighted to hear that you enjoyed the casino, especially the new games, and had a great dining experience at Rockwood Bar and Grill. It’s especially rewarding to know that our team made a positive impression by being helpful and cheerful throughout your stay. We truly appreciate your kind words and look forward to welcoming you back again soon! 

Business response:

Dear Kyle, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with our restaurant closures during your visit, as we understand how important on-site dining options are to our guests. We appreciate your comments regarding the casino and overall experience, and your feedback has been shared with our team as we continuously work to improve our offerings. We hope to have the opportunity to provide you with a more complete and enjoyable stay in the future.