Texas Car Title and Payday Loan Services, Inc.

Rebecca F 

on BBB

a year ago

I called to bring in cash to pay my loan off in full I was told if I paid it off before 2 o'clock Wednesday I would have my title by Tuesday of the following weak now that I don't have my title she tells me oh it could be up to 10 business days she doesn't return phone calls her name is ******* avoid her at all cost she is at the ****** branch they are liars and no I can't seem to get my hands-on my title that I have paid for in full 

Krystal M 

on BBB

a year ago

I stopped going to this company for services in May 2024. This loan center branch manager used cell phone scamming and discriminative behavior while serving this company's customers between 2022 and ******************************************************************************** traffic by the Branch Manager ***************************. The store location was in *********, **. I filed a report with the local authorities. 

Gina E 

on BBB

a year ago

They **** badly and it's like on a $900 loan it looks like the money I've paid over the last year hasn't even dropped my pay off 

Calishea J 

on BBB

a year ago

I got $1,000 title loan from cash cow been making payments on time every month. So today when I went to pay I asked for my balance and its like I didnt even pay $600 my balance never went down. They said you have to pay title loans back within 30 days but paperwork says $103 a month but I paid $120 a month. I was suppose to pay **** back and my balance is $1186. This is ridiculous I dont have money to waste. 

Amy R 

on BBB

a year ago

Took out a loan in September . Paid it off in October. Got layed off 3 weeks before **** and wanted to take out another loan. Guess what? They lost my title and did not solve the problem. Always got the run around. Its now December 7th. Today they will cut a check for a replacement title. Hopefully it will come in before Christmas so my kids can have a decent one. Holding my breath. I have been a long time customer,successfully paying off about 8 **********************. Horrible customer service, high employee turnover. Merr... read more

Friandra L 

on BBB

a year ago

Already paid off and they wont release title back to me. Is there anything I can do? 

Becky M 

on BBB

a year ago

The location in ******************* Louisiana is just an absolute joke!!! And from the looks of the reviews on here, we are not the only ones. My story is so very long, but the short version is....my car got repossessed......they were supposed to be taking it out on auto draft but never informed us they weren't doing that anymore. I own the fact that they weren't paid....we should have checked our account to make sure it came out, but we didn't. Since the hurricanes, ice storm and floods, my husband and I work mostly 16 hour... read more

Taylor J 

on BBB

a year ago

I was trying to pay my loan online, but this crooked company put a hold on my account. Did not call, email or write. Had to call them and leave a message because I work, to take the hold off - nothing, but they steady adding interest to a loan I am trying to pay. This is ridiculous! Why should I be paying extra in interest when it is no fault of mine. 

Tracy V 

on BBB

a year ago

Told my husband one day late he'll lose title awful