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The Ashford of Mt. Washington
- Assisted Living Facilities
- Cincinnati, OH
About this business
The Ashford of Mt. Washington is a beautiful and quaint independent and assisted living community tucked away in the heart of Mt. Washington. At most communities, you either accept less than the quality care you need and deserve or you spend more than you should. The Ashford of Mt. Washington is different. It was designed to strike the right balance between services & amenities and affordability & peace of mind. Which is why this community is part of the #1 rated Ashford communities but costs 19% less than the Cincinnati ave... read more
Location details
1131 Deliquia Dr, Cincinnati, OH, 45230, United States
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I have heard nothing but great things from my best friend about the care her mother receives at The Ashford. Would definitely recommend it to anyone looking for a great place for assisted living. I especially love that they also accept Medicaid spend down.
I cannot say in general that there was anything that I liked about the community but they can definitely improve on their patient care or don't take patients that need this much care. She was a full care patient many times I would walk in there her food tray setting too high for her to reach no one helping feed her things she was not supposed to eat I would have to try to help her eat because she was starving yeah I was not real pleased with this situation
My aunt was 91 & fell in her own apartment, broke her leg & couldn’t go back to her own apartment. I found The Ashford to take my aunt & her cat. Management from the Ashford felt like they could give my aunt the care she needed, even though she could not walk yet. I moved her to the Ashford on [date removed] & I thought it was going to be a good fit. It wasn’t. The communication is not real positive for somebody that can’t get up, walk & had 1 bed sore that continued to get worse, including get infected. I must say that if y... read more
My mom was there from the end of June 2023 until the end of August 2023. Cleanliness was not great. Her apartment was not deep cleaned before she moved in. Crude on the counters and floor. Room had a musty odor. Most of the staff were friendly especially before she moved in. They were supposed to get her for meals but for at least the first few days no one checked on her at all. And it was very intermittent after that. She did not enjoy the food at all. On at least 2 occasions that I know of she had fallen off the couch and ... read more
The areas they could improve on would be communication between the staff members and the supervisors. That would be a good start. They also do not take in patients that are going to need extensive care. They clearly are a facility that is not equipped for this.
The rooms were nice and decent size. The director, charge nurse and other management stayed in their offices never holding workers accountable or hiring and training enough staff.. my loved one waited over an hour multiple times to use the bathroom.. in both of my loved ones falls they did not want to transport them to the hospital. I would not recommend unless you are completely self sufficient.
Staff is terrible "MANAGEMENT" No proper care for residents who need help. They tried to lie about wrongfull charges they keep when a love one passes away. Basically they stole his money. My father in law was treated like he was nothing and the care he received was worse than a animal receives. In my opinion they lie when caught and play the race and victim card. Management is hardly ever there and nothing is done properly or with care. I have pictures and documentation to prove it.
The personal basic care needs right now is something that is of concern and there is a lack of communication
Frequently asked questions about The Ashford of Mt. Washington
How is The Ashford of Mt. Washington rated?
The Ashford of Mt. Washington has a 4 star rating with 74 reviews.
When is The Ashford of Mt. Washington open?
The Ashford of Mt. Washington is open now. It is open 24/7.