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The Harlo

4.8

About this business

Location details

1350 Boylston St, Boston, MA, 02215, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 7:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.8441 reviews
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Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Great location, beautiful building, wonderful staff and maintenance team (incredibly responsive and attentive, too!). I've moved about four times in the past four years and this is the first time I've renewed a lease at the same building. Highly recommend! 

Business response:

Thank you so much for the positive review! We love our residents. Best, Allie Sales and Marketing Associate 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter The Harlo Management is a well managed property, I've been living here for six years, plus the maintenance team keeps the complex exceptional clean, and any apartment problems are taken care immediately. The Management provides the Tenants with so many exciting fun events, like Holiday celebrations, and game night events with gift cards to the winners, plus live entertainment, food vendors, birthday gifts, and many more wonderful activities. 

Business response:

Raymond, We are so glad you continue to call Harlo home. Thank you for being such an awesome resident and taking the time to leave this lovely review. Please let us know if there is ever anything we can do to enhance your living experience. -Amanda B., General Manager 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter After 1 month, I can say The Harlo is a great place to live. The concierges remember you right away and always welcome you home with a smile. Shout outs to Kayla and Manny and the rest of the team. The maintenance team takes pride in their repairs and always gets back to you about progress. Thanks Chris and Sobner! The front office staff are very friendly and make sure that you feel well cared for. Allie, E. Jinn, and Amanda answered innumerable emails right away during the lease signing process and as move-i... read more

Business response:

Wow!! Thank you for taking the time to leave such a thoughtful, detailed review, Peter. So happy to hear that you have enjoyed your first month. Welcome to The Harlo - we hope you'll be with us for years to come! -Amanda B., General Manager 

Verified R.'s profile image
Verified R. 
2 years ago

Verified Renter The Harlo Management Team provides the very best of service to it's tenants. I have called for a problem inside my apartment, and they were at my door with in ten minutes! The Management provides the Tenants with so many wonderful events, live entertainment, and fun activities along with your other fellow Tenants and also the Management will award you with so many exceptional gift prizes. 

Business response:

So glad you've had a positive experience with maintenance and are enjoying all of our events! Thank you for taking the time to leave this review and please reach out to us directly if there is ever anything we can do to improve your living experience and earn that 5th star! Best, Amanda B., General Manager 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter It’s cool living here and the ameneties are pretty good.The staff is nice and some of the neighbors are really nice as well. It is very clean here as well 

Business response:

Hi Islam, Thank you so much for sharing your feedback, we are so glad you are enjoying your home at The Harlo. Please let us know if there is anything we can do to improve your living experience and earn those last 2 stars! Best, Amanda B., General Manager 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Great staff and community. Top notch in being attentive to residence and listening to feed back. Front desk staff is great. Lovely community in a great area. 

Business response:

Thank you so much for taking the time to leave such a lovely review of The Harlo. We're so glad you've enjoyed your experience so far! Best, Amanda B., General Manager 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Really like living at The Harlo. It is very comfortable and clean. I really appreciate the great community events. Very nice people who work at the property. 

Business response:

Sandra, Thank you for taking time to leave us this lovely review and for your kind words about our staff. We are so glad you enjoy our events and love your home at The Harlo! Please let us know if there is ever anything we can do to enhance your living experience. Best, Amanda B., General Manager 

Verified R.'s profile image
Verified R. 
2 years ago

Verified Renter The Harlo always provides excellent service to the resident's. The are quick to respond to a service request and fix the problem very professional in a timely matter. 

Business response:

Thank you for taking the time to share your experience at The Harlo. We're so glad you've had positive experiences with our staff. Best, Amanda B., General Manager 

Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter Great place to live! We have lived here since 2018. I would like to say that we really love it here. The maintenance team are awesome and Amanda is a great manager 

Business response:

Nansee, Thank you so much for taking the time to leave this review. I was so happy to come back to The Harlo knowing you still call it home. Thank you for being part of our Harlo community. -Amanda B., General Manager 

Frequently asked questions about The Harlo

How is The Harlo rated?

The Harlo has a 4.8 star rating with 441 reviews. 

When is The Harlo open?

The Harlo is closed now. It will open tomorrow at 9:30 a.m.