The Harlo's cover image

This profile has been claimed by the business owner or representative.

The Harlo

4.8

About this business

Location details

1350 Boylston St, Boston, MA, 02215, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 7:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.8441 reviews
Select a rating
Verified R.'s profile image
Verified R. 
3 years ago

Verified Renter The Harlo have been my home for about 4 1/2 years. The staff is amazing, always friendly, professional and helpful. The neighborhood is amazing… I truly love living in the Fenway! My experience overall has been quite lovely. 

Business response:

Hi, Thank you so much for your feedback. We are glad you have enjoyed living here! Please let us know how we can improve your experience to earn that 5th star! Thank you, Amanda Boaz - General Manager 

Realpage A.'s profile image
Realpage A. 
3 years ago

The place is in Good maintenance. My Only dislike ... The place is in Good maintenance. My Only dislike is the cooking smells from the next door restaurants. Majority of the staff are helpful and friendly. I wish it is a little more welcoming and warm when you take a first step into the lobby, a welcoming smiley face.? Lounge is nice but it has been occupied by huge group of tenant’s’ guests especially in the weekends. You can’t help to think if it is safe to be there. Trash is finally under control! Lack of fÜn events 

Business response:

Hello, Thank you for this constructive feedback. Please email us here at theharlo@bozzuto.com so we can further discuss. - Olivia Petronio, Assistant General Manager 

Realpage A.'s profile image
Realpage A. 
3 years ago

Great building, safe and nice area. Friendly conci... Great building, safe and nice area. Friendly concierge and nice community to be a part of, been living here for three years and have enjoyed my stay. 

Business response:

Thank you so much for these kind words! Here's to more years at The Harlo. -- Olivia Petronio, Assistant General Manager 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter The Harlo community is amazing and you will always receive excellent customer service from everyone at the Harlo 

Business response:

Thank you, and have a fantastic day! - Olivia Petronio, Assistant General Manager 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter It has a great sense of community, largely due to the variety of common spaces as well as amenities provided. The front desk staff are also friendly and were very helpful during the move-in process. 

Business response:

Your recommendation means so much to us and we're so happy to have earned it! Thank you for taking the time to leave a review! Aaron Cramer, General Manager 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter The Harlo is one of the best community to live in Boston. 

Business response:

Hello, Thank you so much for the kind words. Please let us know if there is anything else we can do for you; we are more than happy to help! -- Olivia Petronio, Assistant General Manager 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter I love living here. The staff is amazing and the location is just perfect! 

Business response:

Thanks so much for the kind words. We're so happy you love living here as we love having you here! -- Olivia Petronio, Assistant General Manager 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter love love the Harlo. you feel like you are in a perfect boutique hotel 

Business response:

Hello, thank you for the high star rating! We really appreciate you taking the time to leave your feedback! Aaron Cramer, General Manager 

Verified R.'s profile image
Verified R. 
4 years ago

Verified Renter The Harlo staff are amazing people and they do know how to take care of their residents. 

Business response:

We strive to deliver an excellent experience, and are glad you found this to be the case. Thank you so much for taking the time to leave us this review! The Harlo Management Team 

Frequently asked questions about The Harlo

How is The Harlo rated?

The Harlo has a 4.8 star rating with 441 reviews. 

When is The Harlo open?

The Harlo is closed now. It will open tomorrow at 9:30 a.m.