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The iPhone Guy

4.9

About this business

Location details

835 NW Bond St, Bend, OR, 97703, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.91,102 reviews
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Lateasha Nunyas's profile image
Lateasha Nunyas 
4 years ago

Ignores state and cdc recommendations and makes their own discriminatory policies. There was no sign indicating you had to wear a mask either or I wouldn’t have made an appointment with them. And far as their work goes, can’t say as I can’t wear a mask and they offered no other reasonable accommodations 🤷🏻‍♀️ I do know the place by the underpass/shell station on third st is 30% cheaper and did amazing work. So thank you for not helping someone who’s unable to wear a mask👏 

Business response:

Stop posting lies and trying to slander my business. Had you stated at all in the store you had a medical condition, this situation you started would have resulted in a much easier outcome then you made it out to be. You came in maskless, when we have a sign in the front door that states “Masks are required in store. Please don’t put up a fit, we just work here and some employees are higher risk. Thank you so much! We love you and you are appreciated! :)” When my receptionist noticed you maskless, she asked “do you h... read more

Cynthia Bassett's profile image
Cynthia Bassett 
recommend  Recommended
5 years ago

Visiting the iPhone Guy was a good experience. I booked easily online for a battery replacement on my iPhone 7. It took only 20 minutes and they put a screen protector on for me as well. The price was the best I could find in town. And do your research because there is a lot of overcharging going on unfortunately. I don’t hesitate to recommend this business! 

Patricia Paredes's profile image
Patricia Paredes 
recommend  Recommended
5 years ago

Timely, fair, quick, polite and Covid wise 

Don LeBart's profile image
Don LeBart 
recommend  Recommended
5 years ago

Very competent, I thought I needed a new iPad but Nick was able to fix the problem and it’s working great. Their service is fast, reliable and very reasonably priced. 

Mark D. Jackson's profile image
Mark D. Jackson 
6 years ago

Have brought several phones for screen repairs and batteries. Always a quick turnaround a great service. Recommended! 

Gerard Tannetta's profile image
Gerard Tannetta 
7 years ago

I purchased a phone from the iPhone Guy. He rated it an A and mentioned no flaws. When I turned it on at home it was obvious that it had screen burn. When contacted he admitted it had it and said it was my fault, even though he did not mention this issue at all. He begrudgingly took the phone back and then REFUSED to refund me. I had to open up a PayPal claim then dispute. He had his defective phone and my money in his possession for a month before PayPal did the right thing and refunded me. If you're buying a used phone, yo... read more

David Morrison's profile image
David Morrison 
7 years ago

Verizon said I needed a new phone so I went and saw the I phone guy. Took him about three minutes to fix my phone at no cost. Can’t go wrong with that kind of service! 

Nikki Jones's profile image
Nikki Jones 
8 years ago

He didn't make fun of me that I drove 2 hours to get my screen replaced and it was only my protective cover that was cracked. Ha!! 

Lindsey Woodruff Grieb's profile image
Lindsey Woodruff Grieb 
8 years ago

I've been trying to get my phones back from him for days but the doors are closed and no communication. VERY frustrating!!! 

Business response:

Hi Lindsay. Just got release out of the hospital today. I will be back to the office a little early today. Very sorry about this... I will be there at 8:15am if you can come in then. 

Frequently asked questions about The iPhone Guy

How is The iPhone Guy rated?

The iPhone Guy has a 4.9 star rating with 1,102 reviews. 

When is The iPhone Guy open?

The iPhone Guy is closed now. It will open tomorrow at 9:00 a.m.