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921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Generally a smooth process , if any problems or questions arose they were handled quickly and accordingly. Highly recommend for new and experienced home buyers .
Verified by The Mortgage Firm, Inc.
The way the whole team took care of me and my family during this whole process was great. The team kept in constant contact with me , the team came up with different plans to help us find our dream home. Just was a amazing experience
Verified by The Mortgage Firm, Inc.
A friend Referred me ... scheduled meetings were always on time ... listened and understood my needs ... went the extra mile with my non computer savy ... followed up.... had lots of patience and funding within a week !
Business response:
Jean, Thank you for the 5 Star review... I'm thrilled to hear that you had a positive experience with the mortgage process. It was a pleasure assisting you, and I'm glad I could meet your needs and provide support throughout the journey. Thank you for your kind words and trusting The Family Mortgage Team.
Verified by The Mortgage Firm, Inc.
When you go to the office you're never left alone like at other offices while you wait for someone. Closing was yesterday and they gave me a booklet of all my papers. I can't say enough about how friendly and knowledgeable they are
Verified by The Mortgage Firm, Inc.
Both Adam Condron and Amira Dimassi were amazing! They responded to questions immediately, making it seem like they were working 24-hours a day. I really appreciate the level of customer service they provided during a stressful 21-day close and always felt like they were representing my best interests.
Verified by The Mortgage Firm, Inc.
Probably the smoothest, the least stressful, buying experience we have had. A key to this was communication....Evan was in touch with us almost every day, sometimes twice a day or more....his response to inquiries was prompt. Any uncertainty of ours was resolved in a timely manner. Lindsay provided the same support as a backup. These are top professionals. I would not hesitate to recommend Family Mortgage.
Business response:
Ronald, Thank you for the amazing review! It was pleasure to work with you. I'm delighted to hear that your buying experience was smooth and stress-free. It was a pleasure assisting you, and I'm glad that our communication met your needs. Thank you for recognizing the support provided by Lindsay as well. Your recommendation of The Family Mortgage Team is greatly appreciated.
Verified by The Mortgage Firm, Inc.
Patience and transparency in the proces.
Verified by The Mortgage Firm, Inc.
From start to finish I felt as though my loan was a priorit. I'm thankful for each and every team member that played a roll in the process.
Business response:
John, Thank you for the 5 Star review and kind words! Our team strives daily to make the process of buying a new home as smooth as possible and help clients like you find their dream home. It was a pleasure to work with you and hope you won't keep us a secret.... If you of hear of anyone thinking of buying or refinancing it would mean the world to us if you introduced us to help them :)
Verified by The Mortgage Firm, Inc.
I completely trusted them to treat my refinance as if it were their own! Great communication and very professional. Highly recommend
The Mortgage Firm, Inc. has a 4.9 star rating with 23,281 reviews.
The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.