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921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Everyone I worked with was very informative, they let us know everything we needed to be qualified for the loan. It was a very stressful process but they made it less complicated.
Verified by The Mortgage Firm, Inc.
Evan was extremely communicative during the entire process and kept us up to date with any issues and informed us of what was going so we were never left in the dark. Thank you for everything Evan!
Business response:
I'm really pleased to hear how satisfied you were with the service, Brenda. Communication is key in the mortgage process and I'm glad you felt well-informed and in the loop. Your positive feedback means a lot to me and The Mortgage Firm. It's my mission to make sure you're never left in the dark. Thank you for the glowing review and 5-star rating!
Verified by The Mortgage Firm, Inc.
Marisela was attentive and kept me informed of every step of the loan process.
Business response:
Thank you Marisol and I am very happy for you. Thank you for trusting me and I wish you all the best in your new home.
Verified by The Mortgage Firm, Inc.
Overall loved the ease of this process. Getting to sign documents digitally was a huge plus! P.s Kayla is awesome & a Gem 😄
Verified by The Mortgage Firm, Inc.
I'm grateful that Ron found a lender for this problematic property. I expected a copy of every document I signed without having to ask for it.
Verified by The Mortgage Firm, Inc.
What an exceptional experience it was to work with Rachel Elvira. She has in-depth market knowledge and wonderful negotiation skills, including the ability to navigate complex situations. Rachel was not only very responsive and communicative, but also she was always two steps ahead in the buying process. I will absolutely continue to rely on Rachel and her team, including Brian, for real estate transactions. Absolutely the best. Thank you Rachel and Brian!!
Verified by The Mortgage Firm, Inc.
He went above and beyond in terms of making sure the deal went through, provided thorough education in my knowledge gaps, and I felt well supported through the process.
Verified by The Mortgage Firm, Inc.
Evan was very attentive, great with communication. He was very polite.
Business response:
Thank you so much for your positive feedback, Josiah. I'm glad to know you appreciated my attention to detail and communication style. It was a pleasure assisting you with your needs. Your satisfaction is our top priority. I look forward to the opportunity to serve you again in the future.
Verified by The Mortgage Firm, Inc.
ALL WORKED WELL
Business response:
I'm thrilled to hear that everything went smoothly, Leo! It's always our aim at The Family Mortgage Team to provide a seamless experience. I'm glad to know we hit the mark for you. Your positive feedback is greatly appreciated and we look forward to serving you in the future.
The Mortgage Firm, Inc. has a 4.9 star rating with 23,281 reviews.
The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.