The Mortgage Firm, Inc.

4.9

Mortgage Lenders
Altamonte Springs, FL

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.923,281 reviews

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Jacob D C.

9 months ago

Kyle explained all the ins and outs of each of our options in a way that I could understand !

Business response:

Thanks for the review it was a pleasure doing business with ya'll. Congrats again!

Katie H.

9 months ago

Communication is key and the communication was excellent! The team had no issues answe any questions we had and answered them thoroughly.

Business response:

I'm thrilled to hear that you found the communication excellent throughout the process. It was a pleasure assisting you, and I'm glad we could address all your questions thoroughly. Thank you for your feedback and trusting The Mortgage Firm with your needs.

David Hernandez M.

9 months ago

Not much to say, everything went smoothly and walkthooght to every step to make the process easy and excellent time.. Kyle and his team very engage and hands on to work with you during all the process based on your needs.

Business response:

Thanks David. You were very responsive which made my job alot easier. Thanks for allowing me to assist you in your purchase.

Jaime L E.

9 months ago

Kyle gladly offered, and did, go above for me. The company was thinking of lending me money wanted so many documents. Kyle and his team helped by working with me on what documents I needed, introduced to a wonderful new phone app, and even scanned in documents at Kyle's office (which he didn't have to do, but did because he's extremely sweet). Kyle took the time to explain anything I didn't understand throughout the process. After the closing of my loan, he told me he was still going to be there to help me if anything arose.

Andre Boelie B.

9 months ago

Patrick and his team made the entire process smooth, transparent, and stress-free. He was always available to answer questions, kept us informed every step of the way, and ensured everything was handled efficiently. His professionalism and commitment to service truly stood out. Highly recommend!

William Brett C.

9 months ago

Everything went smoothly.

Business response:

Thanks for your quick response on requests, makes my job easier. Congrats again.

Harold C Van H.

9 months ago

quick and easy

Diane L.

9 months ago

Without a doubt, this was the easiest and least complicated transaction I've ever experienced. Evan knew all the business details from beginning to end. He's responsive and available for calls and questions at all times...a phone call away. In addition, Evan was concerned and thoughtful throughout this process and gave me a sense of confidence from beginning to end.

Business response:

I'm thrilled to hear that you had a positive experience, Diane. It was a pleasure assisting you, and I'm glad I could help make the process smooth and clear for you. Thank you for your kind words! We hope you won't keep us a secret.... If you of hear of anyone thinking of buying or refinancing it would mean the world to us if you introduced us to help them :)

Matthew C.

9 months ago

excellent communication and a very easy process

Business response:

Matthew, Thank you for the 5 Star review! At Family Mortgage our goal is to always make the process easy and smooth for our clients! I'm thrilled to hear that you had a positive experience, and we were able to bring you to home base:). Please reach out with any future questions or needs you may have.