This profile has been claimed by the business owner or representative.
The Orchard at Solo
- Apartments
- Mattydale, NY
About this business
Location details
125 Roxboro Cir, Mattydale, NY, 13211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
ROACHES, BED BUGS, MICE These apartments are filled with different bugs, Roaches, Spiders, big mosquitos and we’ve caught a few MICE in our apartment. They even came to do a regular “Inspection” to check on water leaks... there is no water leak in our apartment. We can hear mice in the walls and ceiling. We called the main desk and asked if this a regular problem and she laughed and said NO but she is apart of the new management and maybe she doesn’t know about the issues here. Which I highly doubt. I knew people that lived ... read more
Roaches Roaches, Roaches, Everywhere. Saw small bugs last week and called the management to report. I was completely ignored. Now these roaches are crawling all over my kitchen. Crickets from management. Save yourself.
Business response:
Please contact the Property Manager at (315) 454-3465 so we can discuss this further. Thanks.
Would not recommend I'm currently waiting for my lease to end so that I can leave this place. When we first moved in there was 1 woman who worked the office. Whenever I would bring up an issue with her she would get very defensive and tell me how overwhelmed she was because she was supposedly doing 3 people's jobs. Then there was a management switch and the new office people are very nice but the maitenance is terrible. They only plow a small portion of the parking lot. NONE of the parking spaces were plowed and I watched as... read more
Drugs I am sick and tired of my downstairs neighbors smoking pot and it comes up through the vent. Management refuses to do anything, so ignoring a tenant of 18 years is discusting. Just a thought, heat and smells rise! If you want a safe drug free environment DO NOT MOVE HERE!!!
Turn back now! Since I had moved in, the air conditioner hCD never worked. When the maintenance men came to fix it, one "explained to me" that its (a condenser?) that doesnt work and he will put in the one from his truck. The other guy said quietly to him, "that's the one we just pulled out of (4), its the same problem", and the first guy shook his head at the second man as to tell him to hush. This occurred in my home IN FRONT OF ME. I spoke with the bldg manager and she said that they told her it worked when they left. Im ... read more
Unhappy here. I will be living here for two years this June. When the lease is over I will be gone. When we moved in we made a list of items that needed fixing, one of which was the sink in the bathroom located off the master bathroom was coming detached from the wall (dangerous). The items in question have yet to be fixed. When we noticed a problem with three outlets, it took over a year to get them look at. When they ended up braking apart in the maintenance guy's hand. This past summer there was a terrible flea infestatio... read more
Worst ever. I would not recommend living here. I lived there for 3 months and broke the lease. In those 3 months we never had maintenance come and fix any thing we told them was wrong. We had abedroom where no out lets worked, windows that would fall out, ants, mold, a room that the carpet would get soaked when it rained, someone broke into our storage closet and stole $600 in tools, and the management company has been sending me notices telling me that I owe them money since two weeks after I moved in when I don't owe them ... read more
Orchard Estates - Mattydale, New York Orchard Estates is located next to I-81 and Roxboro Elementary and Middle Schools. I have a 2 bedroom apartment that runs $820/month. With maintenance being on sight one would expect issues to be fixed in an acceptable manner. This is NOT the case at Orchard Estates. On several occasions I mention several issue to the Orchard Estates office and I've also called the Emergency number when the office is closed. During the 10 months I've lived at Orchard Estates I've mention more than 20 pro... read more
Frequently asked questions about The Orchard at Solo
How is The Orchard at Solo rated?
The Orchard at Solo has a 3.8 star rating with 291 reviews.
When is The Orchard at Solo open?
The Orchard at Solo is open now. It will close at 5:00 p.m.