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The Smilist Dental - Middle Island
- Dentists
- Middle Island, NY
About this business
Location details
770 Middle Country Rd, Middle Island, NY, 11953, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great! Always a nice staff. Easy to get an appointment. I would recommend them! I've been coming here for years and they recently changed names.
Business response:
We'd like to thank you for your review! We try our best to provide the highest quality dental care to all our patients and are very appreciative of your feedback.
Although the dentists and hygienists are great and the front dest staff are friendly, I found the manager and billing practices extremely unprofessional! The bill that I received did not give any information re:date of service, what service was performed or how much was billed and paid by my insurance company. The only thing the bill said that I had a $62.40 payment due to their office...NO OTHER INFO! When I called the office to get more info I was told it was for periodontal work and that was not covered by my insurance!... read more
Horrible horrible horrible, nasty rude and obnoxious people that work here. They were blocking me from leaving to pay a bill that wasnt even mine. dont go here they suck. they mandhandled my special needs son and refused to give him xrays total assholes they should be shut down for their lack of compassion
Keep a close eye on your billing. Do not pay until you receive your insurance EOB. Was charged more than once for services never received., amd overcharged for services received!
Office there is not helpful. Hygienist Elvis is the only reason this location got 2 stars for me! I will not be returning to this office.
Business response:
We're sorry to hear about your experience at The Smilist Dental Middle Island. Your feedback is important to us and we're glad to hear that our hygienist, Elvis, was able to make a positive impact. Please feel free to give us a call at 516-279-2922, or send an email to patientcare@thesmilist.com with any further comments, concerns, or suggestions you wish to share.
I'm so upset with Dr. Yumee Yang!! Once again she told my daughter she couldn't fix her front tooth until she gets a root canal done on it. WELL, we went to a specialist and low & behold!!! They told her she does not need a root canal!!! So for weeks my daughter had to walk around without a front tooth because of this horrible dentist!! And I paid thousands to this dentist!!! Now I have to pay another dentist to FIX YOUR MISTAKES!!! What can you do, give me my money back so I can give it to a dentist who is going to do it co... read more
Business response:
Thank you for sharing your feedback. We’re sorry if we didn’t match your expectations. Please feel free to give us a call at 516-279-2922, or send an email to patientcare@thesmilist.com with any further comments, concerns, or suggestions you wish to share.
Frequently asked questions about The Smilist Dental - Middle Island
How is The Smilist Dental - Middle Island rated?
The Smilist Dental - Middle Island has a 4.9 star rating with 721 reviews.
When is The Smilist Dental - Middle Island open?
The Smilist Dental - Middle Island is closed now. It will open on Monday at 8:00 a.m.