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Trinity Shopping Centre, Leeds, LS1 5AT, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Incredibly friendly and high quality service
Chris provided exceptional service from start to finish. He was incredibly friendly, helpful, and knowledgeable, and really went above and beyond to get my watch working again. It was clear that he genuinely cared about helping rather than just getting the job done. I can’t recommend Chris highly enough. If you need someone who is skilled, reliable, and willing to go the extra mile, he’s the person to see.
Business response:
Thanks, Nureni! Chris's dedication to going above and beyond truly reflects our values. We'll pass along your kind words to him.
Absolutely brilliant service! Would highly recommend.
Business response:
We are grateful for your kind words, Matt. Your recommendation means a great deal to us at The Watch Lab.
Matthew was very helpful setting up my new Casio watch, excellent customer service in the trinity centre. Would highly recommend! Thanks again.
Business response:
We are grateful for your kind words about Matthew's excellent customer service with your Casio watch setup!
Matthew was brilliant!
Business response:
We deeply cherish your feedback! Matthew will be thrilled to hear your kind words about his brilliant service.
Quick and friendly service from Matthew. Didn’t have any issues. Reasonably priced too. Thank you - would recommend.
Business response:
Your positive experience with Matthew means everything to us. Thank you for recommending our quick, friendly, and reasonably priced service.
Chris was very helpful and friendly. Went in for a bracelet adjustment and he was able to do it on the spot (expected to have to leave it for 30-mins to an hour), couldn’t have asked for better service.
Chris and Matt, were both very friendly and helpful! Swapped my battery in minutes. Would highly recommend 🤩
Business response:
We are thrilled to hear Chris and Matt provided such friendly, helpful service with your quick battery swap!
Mended strap straight away at no cost - brilliant service
Business response:
Thank you Richard! Delighted we could fix your strap quickly at no cost. We appreciate your feedback.
The Watch Lab has a 4.3 star rating with 253 reviews.
The Watch Lab is closed now. It will open tomorrow at 9:00 a.m.