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The Windsor Boutique Hotel
- Hotels
- Asheville, NC
About this business
Location details
36 Broadway St, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One of my all time favorite boutique hotels I have ever stayed! Room was incredible, friendly staff who were so nice, and just an all around exceptional experience! We will be back, I just wish we could have stayed here for an entire month!!
Business response:
Thank you so much for this! It means a lot to hear we’re one of your all-time favorite boutique stays. 🥹 We’re so glad you loved the suite and had a great experience with our team. We definitely wish you could’ve stayed a whole month too, but we’ll happily settle for “next time” for now. Can’t wait to welcome you back to Asheville and The Windsor!
Great location. Really loved the style of the hotel, hardwood floors, nicely furnished, staff was courteous, and rooms were also very nice. However, the the beds need huge improvement. Both the Queen size bed and the sofa bed were in terrible condition. Had trouble sleeping at all.
Business response:
Thank you for the feedback, we really appreciate you sharing both the highs and the lows. I’m glad you enjoyed the look and feel of the hotel and that our team took good care of you. I’m sorry the beds weren’t as comfortable for you. Most guests love them, but we totally understand that comfort is different for everyone. We’ll definitely take a look at the mattress and the sleeper sofa in that suite to make sure everything is up to our standards. Thanks again for staying with us, and we hope the next visit is a much better... read more
This boutique hotel was amazing with an excellent location and great staff. The room was great as well.
Business response:
Thank you so much for the 10/10! We’re thrilled you enjoyed your stay with us. Our team will be so happy to hear your shout-out, and we couldn’t agree more about the location, it’s hard to beat being right in the middle of everything. We hope to welcome you back the next time you’re in Asheville!
Business response:
Thanks so much for the 10/10! We really appreciate you taking the time to leave a rating and hope we get to welcome you back again soon 😊
Very nice setting, great location. Very attentive stuff. Unique place.
Business response:
Thank you so much! We’re really glad you enjoyed the setting and our downtown location. And I know our team will appreciate the shout-out too. 😊 We hope to welcome you back the next time you’re in Asheville!
Great location downtown…close to everything.
Business response:
Thank you! We're so glad you enjoyed the location, being right in the heart of downtown really does make everything easy. Hope to have you back next time you're in Asheville!
Excellent room and service. Much more special for our elopement than an average chain hotel room. Super comfortable and clean.
Business response:
So happy to hear that, and huge congratulations on your elopement! 💛 We’re thrilled you chose to celebrate such a special moment with us, and it means a lot that the suite and service made your stay feel extra memorable. If your travels bring you back to Asheville, we’d love to welcome you again!
Everything was amazing. From check in to check out
Business response:
Thank you so much! We’re so happy to hear everything was amazing from start to finish, that’s exactly what we love to hear! We hope we’ll get to welcome you back to The Windsor again soon.
Thank goodness we were on the 3rd floor because the floors were quite creaky. Water pressure was horrible . We smelled smoking a few times and lastly, the pull out sofa bed was terribly uncomfortable and it made horrible sounds everyone she moved- she’s a small 11 year old. Our king bed was very comfortable. The staff was super kind & helpful!!
Business response:
Thank you so much for your feedback, and for the kind words about our team! We’re so glad you enjoyed the king bed and the hospitality. Our building was originally built in 1907, so while we love its charm, those original hardwood floors do have a few creaks here and there. We’ll also be looking into replacing that sleeper sofa right away, thank you for letting us know. We’re a completely non-smoking property, so we’ll be sure to follow up on that odor concern as well. We truly appreciate you sharing your experience and hope... read more
Frequently asked questions about The Windsor Boutique Hotel
How is The Windsor Boutique Hotel rated?
The Windsor Boutique Hotel has a 4.8 star rating with 897 reviews.
When is The Windsor Boutique Hotel open?
The Windsor Boutique Hotel is open now. It will close tomorrow at 12:00 a.m.