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Theo's Italian
- Pizza
- Plainfield, IN
About this business
Location details
2498 Perry Crossing Way, Suite 105, Plainfield, IN, 46168, United States
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Kira, our server, was amazing! We reserved for a group of 7 as a holiday party and the put us upstairs. It was quiet and private and we were right next to the Christmas tree. It was perfect.
Business response:
Thank you for celebrating with us. We're so glad Keira was amazing and that the upstairs seating gave your group a quiet, private spot right next to the Christmas tree. It means a lot to hear the setting helped make your holiday party perfect. We hope to welcome you back soon.
It was a very great experience, the servers were nice and extremely concerned about my service. Food was delicious, I left nothing on the plate. Definitely will return.
Business response:
We're thrilled you had a great experience. We're glad our team took such good care of you and that the food was delicious—leaving nothing on the plate is the best compliment. We appreciate you sharing this, and we look forward to welcoming you back soon for another excellent meal.
Well I was expecting to much I guess I am not from around here but no bread or anything while you wait my chicken was dry and alot of sauce over powered the dish my boyfriend got short rib and all it was a piece of roast with no taste for the price I could have went to Applebees got better food
Business response:
Thank you for sharing your experience. We are sorry we did not meet your expectations. We appreciate the feedback and hope you will consider giving us another try.
Food and service was excellent! Great place for family gatherings.
Business response:
Thank you so much for the kind words. We're glad the food and service met your expectations and that our place worked well for your family gathering. Hearing that really makes our day. We look forward to welcoming your family back for another meal soon.
Service was fine but the food was very disappointing for a Cunningham restaurant. Probably won’t return.
We felt very rushed. The restaurant was less than half full, and the server came to check on us too often and rushed to take payment for the check right after she put it on the table and before I could even look at it.
Business response:
Thank you for sharing your experience with us. We sincerely appreciate your feedback and are glad to hear that you chose to dine with us. We strive to create a welcoming atmosphere where our guests can enjoy their meal at their own pace. It seems we fell short in this instance by making you feel rushed, which is not our intention. We value your insights as they help us enhance our service. Please know that we are actively addressing this to ensure a more relaxed dining experience for all our guests in the future. We hope you... read more
Service was good, food was average. Not as good as other Cunningham restaurants.
Business response:
Thank you for sharing your experience with us. We are glad to hear that you found our service to be good, as our team strives to provide attentive and welcoming hospitality. We appreciate your feedback regarding the food; we are committed to continuously improving our offerings and ensuring that they meet the high standards set by our other Cunningham locations. Your insights are valuable to us, and we hope you will give us another opportunity to exceed your expectations in the future. Thank you again for your review, and we... read more
I've been to many of the Cunningham restaurants and this one left me disappointed by comparison. The building smelled like they had a dried floor drain. The food itself was fine, but I expected better. It just didn't feel like the same attention to quality and detail. Overall it felt rushed. The whole dinner seemed like a hurry and it showed in the quality.
Business response:
Hi Daniel, We appreciate your feedback. We're sorry to hear that your experience at Theo's Italian didn't live up to your expectations. We always strive to deliver a high-quality dining experience, and we're disappointed that we fell short this time. Your comments about the atmosphere and the food are valuable and will be taken into consideration as we continually work on improving our guest experience. We hope you'll give us another chance to impress you in the future. Best Regards, The Management Team
Everything was great. We did have to wait about 10 mins for them to free up and set a table for 8 people however the service was so good, she got all of our orders right and came by to check on us often. The food was amazing! I had the bruschetta, chicken piccata, strawberry gelato, and blueberry basil cocktail. Everything was so flavorful and I think that was the best gelato I’ve ever had!
Business response:
Hello Naomi, Thank you for taking the time to leave such a wonderful review. We're thrilled to hear that you enjoyed your meal and the service provided by our team. It's great to know that our team was able to accommodate your group's needs and provide you with a memorable dining experience. We're especially delighted that you enjoyed our gelato and bruschetta. We strive to provide a variety of delicious dishes and flavors to our guests and your feedback lets us know we're on the right track. We look forward to welcoming you... read more
Frequently asked questions about Theo's Italian
How is Theo's Italian rated?
Theo's Italian has a 4.3 star rating with 524 reviews.
When is Theo's Italian open?
Theo's Italian is permanently closed.