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Timpson

4.8
  • Shoe Repair
  • Norwich, ENG

About this business

Consumer ServicesDry CleaningEngravingShoe Repair

Location details

William Frost Way, Norwich, ENG, NR5 0JS, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.8153 reviews
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Mrs Elaine S.'s profile image
Mrs Elaine S. 
4 weeks ago

Mathew was so polite and friendly, he reduced the size of my expandable watch strap for me. I was so pleased as I had just been in the city at Timpsons and the man said he couldn't do it, I wish I had gone to Sainsburys Longwater in the first place. In future I will always go to Timpsons Long Water. Thank you for your quick and professional work Mathew Hamilton of Timpsons Long water. 

Business response:

Thank you for your wonderful feedback about Matthew's polite, professional service with your watch strap at Long Water location. 

Abby's profile image
Abby 
a month ago

Amazing! Very friendly staff and pleased with the service provided 

Business response:

We are pleased to hear you found our staff friendly and were happy with our service. Thank you for your kind words! 

Nakitia G.'s profile image
Nakitia G. 
2 months ago

Great service from Matt today!! So helpful! Thank you so much, 

Business response:

Thank you for your feedback. We’re really pleased to hear you received great service from Matt and found him so helpful. We appreciate you taking the time to share this. 

Nathan G.'s profile image
Nathan G. 
3 months ago

Amazing experience, friendly & warm customer service. 

Business response:

Thank you for your feedback. We’re really pleased to hear you had an amazing experience and received friendly, warm customer service. We appreciate you taking the time to share this. 

Victoria's profile image
Victoria 
6 months ago

Brought my ugg trainers in as the lace loop had come unattched and the lovely man sorted it for me and saved me £££ from buying a new pair. Excellent service and very lovely man 

Business response:

Thank you for sharing your experience! We’re delighted to hear that our colleague could help repair your trainers and save you money. We’ll be sure to pass on your kind words. 

Lee's profile image
Lee 
7 months ago

Great service. Staff were very helpful and friendly. 

Business response:

Thank you for your feedback! We’re delighted to hear our staff were helpful and friendly. We really appreciate you taking the time to let us know. 

Deborah M.'s profile image
Deborah M. 
7 months ago

Popped in to see if I could have help with a zip, no bother at all.. did some shopping came back all fixed for free! Thanks lovely friendly help 

Business response:

Thank you for your lovely feedback! We’re thrilled to hear you received friendly, helpful service and that your zip was fixed with no hassle. 

Chris's profile image
Chris 
8 months ago

Amazing customer service.mather helped alot (Sainsbury's longwater) A credit to your company 

Business response:

Thank you so much for your kind words! We’re delighted to hear that Mather at our Sainsbury’s Longwater branch provided such helpful service. We’ll be sure to pass on your compliments :) 

Liz T.'s profile image
Liz T. 
8 months ago

Had photos to print. The staff were so helpful as we wanted different sizes and to use different memory. Explained clearly the best way to complete the order. Highly recommend 

Business response:

We really appreciate you taking the time to share your experience. It’s fantastic to hear our staff were helpful and guided you through your photo order. 

Frequently asked questions about Timpson

How is Timpson rated?

Timpson has a 4.8 star rating with 153 reviews. 

When is Timpson open?

Timpson is closed now. It will open tomorrow at 9:00 a.m.