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110 Waterman Ave, Mount Dora, FL, 32757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I asked Tooth Acres to check to see if they accepted my dental insurance three times. They said that they accepted my insurance and I was all set to be seen. I went to my appointment like usual, but received a $450+ bill. They said that I was not in network even though I asked them three times and they confirmed my coverage. They will not accept their mistake for giving out false information to a patient.
Business response:
Andrea, When insurance companies are called for verification, a disclaimer is issued during that call. The information given is not a guarantee of payment until the claim is actually filed. We are given a limited amount of information and we have no way of knowing if the information given us is correct. Ultimately, insurance is a contract between the patient and the insurance company and claims are filed as a courtesy to our patients. If and when a situation like this occurs, we work with our patients to try to come to a... read more
Called to make an appointment to have a painful tooth extracted. The earliest time that they had an opening was in ten days. I really didn't want to wait but I always had good experiences with Dr. Mike so I decided as painful as it was I would wait. When I got there I found out that Dr. Mike was semi retired and that I would be seeing Dr.Rob. I just wanted to have the tooth removed. After ex-rays and a brief exam Dr.Robert Pellosie the so called Dr. said that the tooth needed to be removed but he didn't have time to do it to... read more
Tooth Acres has a 4.9 star rating with 785 reviews.
Tooth Acres is closed now. It will open on Tuesday at 8:00 a.m.