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Tortuga Pointe Apartments
- Apartments
- St. Petersburg, FL
About this business
Location details
10475 Gandy Blvd N., St. Petersburg, FL, 33702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
A beautiful home Tortuga Pointe has been my home for the last seven years since moving to Florida. At the time, I needed to secure a good apartment quickly and Tortuga management expedited the process to make it happen. First, it is a beautiful complex, and more well-built than the newer complexes going up; and they continue to keep upgrading it. The management has always responded to any of my requests and needs right away. And I've always felt safe here. A couple of years ago we got a new Property Manager and she has been ... read more
Business response:
Wow - Thank you so much for your generous review and kind words about our staff and community at Tortuga Pointe! Our entire team works really hard to deliver impeccable service to all of our current and prospective residents, so it means a lot knowing that we've been able to meet your needs! If you need anything at all, please do not hesitate to stop by our management office or give us a call at (833) 231-0704.
Beautiful well maintained place I lived here for 1 year in a 2 bedroom with a roommate. It was a really nice apartment. Both bedrooms had attached bathrooms so it works really well for roommates. You can tell they take good care of it and clean it well in between. When we moved in, it looked like they installed all new carpeting. The on-site amenities are wonderful. I absolutely LOVED the sauna. It felt like living in a resort. I always felt so peaceful and calm walking around the beautiful courtyards. They are also a great ... read more
Great & newish It's really nice for being about 5/6 years old. But with any apartment there are downfalls. Like it's supposed to be real secure but there are two gates broken. The pool is gross dirty around the edges. They seem to do things half way. But the landscaping is nice & the management is amazing!! The apartment sizes are nice & affordable. It's a great place. The positives outweighs the negatives for sure.
Small Charm Even though this apartment is lacking in sufficient storage space, especially for vacuum and brooms, and no coat closet, it is bright and cozy. Unfortunately the management insists on installing carpeting except on first floors and the smaller apartments on all floors. Given the percentage of renters who have 1 or more pets, and the Florida climate, this is ludicrous. I asked about replacing carpet with laminate and the corporation worries about "noise" ... when there is sufficient padding options that will allev... read more
Tortuga Pointe I have been a resident at Tortuga for almost 2 years now. I switched units after the first lease and still love it. They are all modern and the layouts are outstanding. From cathedral ceilings to balconies overlooking private courtyards with personal stainless steel grills. The amenities are fabulous. A pool with fountains and a clubhouse featuring a pool tble, movie room, and poker tables. A workout room that offers a sauna and his/hers restrooms as well as a Yoga lounge. A Wi-Fi cafe that supplies computers,... read more
Disappointment I moved from a one bedroom to a two bedroom unit when my lease was up last month. What a disappointment. It is like the new apartment was not checked out prior to my moving in. From a broken kitchen faucet to broken smoke alarm, etc. Of the six windows in the apartment just one opens. Also incredibly the screens have mold on them. I have submitted several work orders, which have been ignored. Not sure what is up with the management or maintenance crew. Also, the pictures on the website must have been when the ... read more
STAY AWAY!! this place should be avoided at all costs. the management has really let the place go and does not actually care about the residents. They lied to us on multiple occasions to get us to renew our lease, much to our disappointment. it was the worst 2 years of apartment living i have ever experienced. they let the yard maintenance go, canceled the security patrol, multiple cars have been broken into. The walls are paper thin, hear everything from every neighbor, extremely limited parking, tons of noise from Gandy bl... read more
Business response:
Thank you for providing your honest feedback as a resident of Tortuga Pointe. We do strive to give everyone the best customer service as possible and we understand your concerns. Please let us know if there is anything we can do to exceed your living expectations and reach out to our team in the office and we will be more than happy to discuss with you directly! Thank you again and we look forward to hearing from you.
The management team is horrible at resolving issues I am a current resident with a small problem that doesnt seem to get fixed, nor does management seem to care. Over the past two months there is this annoying beeping sound from the sprinkler/fire closet below my apt. This goes on day and night and I have brought it to management and maintenance's attention multiple times and they will have the maintenance team reset it and it stops for maybe a few hours only to start back up again later in the day. I have been told a part n... read more
Business response:
Hi Jarrod - We can silence the fire panel box that is next to your apartment but when there is trouble it starts to beep. Silencing only lasts 30 minutes and ew reached out to our vendor and he will be out today to see why it is constantly beeping. If you have questions about any updates with this we recommend you contact our team in the office! Thank you for your patience, Jarrod.
I would not live there if the rent were $1.00/month I dont even know where to start with my review. This could have been a great place to live, had they actually finished the construction properly. There was construction debris under my carpet, the windows were put in cockeyed so 2 didn't open, 2 wouldn't stay opened and the other 2 only worked when the weather was just right. I was missing 3 ceiling lights because they didn't order enough, or the workers sold them at the flea market. Who really knows. . Then there was the f... read more
Frequently asked questions about Tortuga Pointe Apartments
How is Tortuga Pointe Apartments rated?
Tortuga Pointe Apartments has a 3.8 star rating with 160 reviews.
When is Tortuga Pointe Apartments open?
Tortuga Pointe Apartments is closed now. It will open tomorrow at 9:00 a.m.