The staff went above and beyond to take care of my son when he cut his leg. My son panicked and the staff was patient, caring, and non-judgmental of handling what was a very difficult situation for him. They stitched his leg, and helped console him when he was both anxious and then became sick. Thank you to all who was there to help us!
Business response:
Hi Keva! Thank you for allowing us to care for your son. It's great to know that we were able to help in many different capacities during the visit. We hope that he's healing well from his injury. Have a wonderful day!
I would Highly recommend Nurse Kim Brown, Very professional and knowledgeable. The way she took care of me last week made me feel so comfortable. Would definitely recommend to others.
Business response:
Hi Nirman! We're happy to have you as a patient. It's great to hear that you received professional and knowledgeable care during your visit. Thank you for your recommendations! Have a wonderful day!
Oh my gosh, the nurse Kim Brown was absolutely amazing the other night! She was so hilarious, and made me feel so comfortable! Thank you for that!
Business response:
Hi Nick! We are delighted to hear that you were so comfortable with your visit the other night. We hope that our patients always feel so at ease during their assessments. Thanks for sharing! Have a great day!
I had been turned away from Cook Childrens and Integra Urgent Care. This was my 3rd stop of the night with my sick daughter, but it should have been my first! Everyone was so kind and prompt and we got a quick diagnosis of strep. We were even offered snacks and drinks. Kimmie at the front desk was extra sweet, our nurse Kim and Dr. Hume were great too! The lad was very quick to get us our culture results. Just a very good and refreshing experience.
Business response:
We are so happy to hear that you had such a great experience at our Weatherford location, Kenda! We are sorry to hear that you had a sick child, but we hope that she is starting to feel better! Thank you for trusting us with her healthcare and recommending us to others! Have a great day!
Dr Scarborough
RN BC
RT Erin and the front desk Allysa all were awesome they are super funny and compassionate!! 10 out of 10 recommend seeing them!!!
Business response:
Hi Michaela! We're so happy to hear that you would rate us so highly! Thank you for your feedback about our Weatherford team! Have a blessed day!
We were seen immediately and their service was top notch. I would reccomend this team for your urgent care needs. Thanks for taking care of us Dr Hume, Kaci, BC, and Alley!
Business response:
Hi Angala! We are happy to hear that you were beyond pleased with the care you received from the Weatherford medical team! Thank you for taking the time to share your experience and recommend us to the community! We will always be here for you should you need us again or anyone who needs top notch care! Have a wonderful and blessed day!
I was seen promptly with extremely friendly service.. Everything was well explained ...And they answered all my questions. Some of the best care and friendly service that I have ever received...
Business response:
Hello, Pete! We are so glad that our service was just what you needed! Thank you so much for sharing about your visit. We really appreciate your feedback.
I had my second trip to this location and was just amazed how clean, fast and friendly they are. Normally when you check in a place it’s like talking to a robot.(Name , sign here, have a seat, 3-6 hours later you go back) Not here. Kimmie at the front desk was so friendly. Larry from X-ray took me right back so I didn’t have to wait and started my vitals and Charlotte my nurse was there less than a minute after. I have never seen a dr so fast in an er or urgent care center. Dr Hume was in and took care of my issue. ... read more
Business response:
Hello, Misty! We are so glad that we pleasantly surprised you with our level of care! We are very happy to take are of any issues you need our help with, and want to make sure we do it in a timely manner! Thank you so much for sharing about your visit!!
I can't say enough great things about Total Care ER! Clean, courteous, and Fast! check in was quick and easy! Dr. Clark, Kim RN, Dr. Clark, and Mendan Radiology were all a class act! Thanks for taking such excellent care of me during my visit!
Business response:
Hi JenLee! Thank you so much for taking the time to recommend us! We are so grateful to have had the opportunity to take care of you in the upmost professional and timely manner! Welcome to the TotalCare family! If you were to need us again, we will be here for you! Have a wonderful and blessed day!
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