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TotalCare Emergency Room
- Emergency Rooms
- Frisco, TX
About this business
Location details
5245 Preston Rd, Frisco, TX, 75034, United States
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Tina at the front desk is polite, insightful and she has the energy a mother, warm and genuinely caring. I felt at ease immediately in this high stress situation! Dr. Frankum was a great listener and he never once rushed me, I only felt his attention and care. He was patient and really just wanted to treat whatever it was we needed. The RN Neelam is a treasure. Sweet and helpful and thorough to say the least! Ronnie the RT made the whole process run SMOOTH. I appreciate you ALL. 5. I will never go anywhere else UNLESS I abso... read more
Business response:
Hi Geena! Thank you for taking the time to share your 5-star review! We are overjoyed to hear that you had a wonderful visit. We value you as a patient and hope you have a blessed day!
They took care of me meticulously. Fantastic team of doctors and nurses. Very clean environment. Very professional team who makes you comfortable and helps you through out the procedures smoothly. The employees at front desk also were extremely helpful.
Business response:
Hi Rakhi! We’re delighted to hear that you had such a positive experience during your visit. Thank you for trusting TotalCare with your health and well-being. We’re grateful to have you as a patient. Have a wonderful day!
Dr. Choi and all the staff were kind, respectful and well organized. I would definitely recommend Total Care to all my family and friends!
Business response:
Hi Carla! We are grateful for your trust in TotalCare for your healthcare needs. Thank you for taking the time to let us know that we provided excellent care. Have a fantastic day!
We loved the service. It was quick, no waiting’s for us. The staffs were nice. The doctor was very patient explaining everything to us.
Business response:
Hi Wendy! Thank you for choosing TotalCare as your healthcare provider. We greatly appreciate your 5-star rating! We strive to offer top-notch service to all our valued customers, and we are glad to have met your expectations. Have a great day!
Dr Bell is amazing as is Lynette and all the staff.
Business response:
Hi Erinn! Thank you for taking the time to share your 5-star review! We are overjoyed to hear that you had a wonderful visit. We value you as a patient and hope you have a blessed day!
Wonderful service I highly recommend them to anyone who is experiencing pain. The facility is clean, staff is knowledgeable and Doctor has wonderful bedside manner. Thank you for helping me.
Business response:
Thank you for taking the time to share about your visit, Anissa! It means so much to us that you recommend us to others!
Dr. Bell and his staff were excellent! Thank you for taking such great care of me.
Business response:
Hi Tina! We’re so happy to know you had such a positive experience. Thank you for sharing it with us!
I went in to have a dog bite treated. Everyone was very professional and I got in very quickly. The nurses were very helpful and we had genuine helpful conversations. The doctor was very nice as well and recommended a tetanus shot and gave me some antibiotics. I will absolutely go back if I need to visit another urgent care facility.
Business response:
Hi Terri! It was a pleasure to serve you, and we’re so glad you had a great experience! Have a blessed day!
Great care and very quick turn-around. Appreciated all the staff and Dr. Holmes taking care of me!
Business response:
We are delighted to hear about your positive experience with our quick care and staff. Thank you for your feedback!
Frequently asked questions about TotalCare Emergency Room
How is TotalCare Emergency Room rated?
TotalCare Emergency Room has a 4.9 star rating with 691 reviews.
When is TotalCare Emergency Room open?
TotalCare Emergency Room is open now. It is open 24/7.