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TotalCare Emergency Room

4.8

Emergency Rooms
Garland, TX

About this business

Healthcare Emergency Rooms Urgent Care

Location details

738 W Centerville Rd, Garland, TX, 75041, United States

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4.8560 reviews

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Nicole E.

a month ago

Staff was awesome!!!! Sweet, and I did not feel like I was just a number. Thank you for caring ❤️❤️❤️

Business response:

Hi Nicole! Thank you for taking the time to share your 5-star review! We are overjoyed to hear that you had a wonderful visit. We value you as a patient and hope you have a blessed day!

Joushua r.

a month ago

I’m an army vet that came to emergency room experiencing something I’ve never experienced before. Doctor Brent Armstrong didn’t only give me medical care but also sit down with me and explain everything was going on with me and it made perfect sense he was very knowledgeable on the subject , a treat me with the most respect and listing to me , that’s what it’s all about . Thank you doctor Armstrong you really help me understand my body and the new changes and give me tools to keep going forward with my challenges!

Business response:

Hi Joushua! We’re delighted to hear that you had such a positive experience during your visit. Thank you for trusting TotalCare with your health and well-being. We’re grateful to have you as a patient. Have a wonderful day!

Judith M.

2 months ago

Fast and efficient

Business response:

Hi Judith! We are glad to hear that your visit was fast and efficient! Thank you for taking the time to leave us a review!

Faith O.

2 months ago

I had a great experience at this doctor’s office. From the moment I walked in, the staff was fast, friendly, and welcoming. The entire space was clean, and I truly felt safe and cared for throughout my visit. This was the most comfortable I’ve ever felt at the ER. Everyone I interacted with — from the front desk receptionist to the doctor and techs — was genuine, kind, and professional. I really appreciate the level of care and compassion they showed. Highly recommend!

Business response:

We are so happy to hear about your experience at our Garland location, Faith! We are glad to have been able to provide comfort and care during your visit. Thank you for recommending us to others!

Garcia T.

3 months ago

Fast excellent service

Business response:

Hi Tommy! Thank you so much for your kind words in your google review!! We are so thankful you decided to choose us with you care, let us know if you need anything at all, we are here for you! Have a wonderful day!

Doris H.

3 months ago

Excellent service. Do not take medicare but have payment plans.

Business response:

Hi Doris. Thank you for your review and kind words about our service! We're glad we could assist you. Unfortunately, Medicare is not contracted with us since we are a free-standing emergency room, which limits our ability to accept it. However, we’re always happy to offer flexible payment plans to help make emergency care more manageable. Please feel free to reach out if you have any questions, we’re here to help!

Victoria E.

3 months ago

No wait, excellent care

Business response:

We are delighted to hear about your excellent experience with no wait time and quality care.

kashia h.

3 months ago

My experience was everything and more from the moment I walked in !! All the staff were extremely helped and understanding. 10/10 would recommend to anyone that’s needing urgent assistance, I promise you won’t regret it .

Business response:

We are delighted to hear about your excellent experience! Thank you for recognizing our caring staff and recommending us.

Sierra W.

3 months ago

I had an unexpectedly great experience at this ER. From the moment I walked in, the staff was friendly, professional, and incredibly efficient. I was checked in quickly, seen by a nurse almost immediately, and then evaluated by the doctor shortly after that. What really stood out to me was how smooth the entire process was — I was in and out in under two hours, which is practically unheard of for an emergency room visit. The team took my concerns seriously, explained everything clearly, and made sure I was comfortable and i... read more

Business response:

Hi Sierra! Thank you so much for posting that review for us. We are so grateful you chose us and want you to know we are always here for you if you need us! Have a blessed day!