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Town East Collision
- Body Shops
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
We were recently rear ended and had to decide on a spot to fix our car. Firstly, I won a premium cross over suv. Brand new. My "last" for life car..... and so I was very upset and being rear ended my an........ non-observant and distracted individual. We read some good reviews and decided to take our baby hear. Amazing experience! Enterprise rental on site: When we did the drop off, the gentleman that took in our car Manny/Miguel? (My hubby is horrible with names) Was amazing! He saw that we were turning in a premium... read more
Got rear-ended March 19th. Hector was my tech. He kept me informed throughout the entire process, worked with the at fault insurance co. I highly recommend this place! This is the second time I've used them for restoring my truck back to looking brand new! Flawless transaction! My only complaint was they absolutely use too much bleach to sanitize the lobby. I wish people realized it doesn't take more to sanitize... it is actually more harmful than the germs!
I chose Town East Ford Collision based on a previous great experience and they were on the list of preferred collision centers by Statefarm. They provided outstanding service on our vehicle and great communication. Our car looks brand new and I thank them so much!
I was involved in an accident and used my insurance (Allstate) and worked with Zach Preddy to repair my vehicle. Zach was amazing. He was responsive, kind, helpful, and patient with my questions. He responded quickly to all of my emails and truly made what can be a frustrating experience as hassle-free as possible. I highly recommend working with Zach (if you get a choice), and the work at Town East Ford Collision.
Zane Johnson did my repairs on my car. He was very professional and kept me up to date on the status of my car . I'm highly satisfied
I can't thank Anthony Dimola and Jonathan Spence enough for ALL their help in recent months!!! SO many times they went over and above to help me!!!! This is by far the BEST Service Center at any dealership I have dealt with in all my years with Ford!!!! Thank you isn't enough but it's the best I can do on a review!!!! Definitely my choice for service on my 2013 Mustang!!!! Thank you SO much and while you had to battle with another dealership you still came through for me!!!!! Jeanette Sheetz
I recently ran over a plastic/paint bucket and it ripped my undercarriage. I was referred to Town East Body Shop by my insurance as a certified repair shop. I got into this one the next morning after a Nissan affliated shop could not. I must say the entire experience was very seamless. I had an appointment and claim through my insurance. I arrived and met with Billy, the service advisor who handled my car. They have an Enterprise right next door which also made it a very smooth transition. The young ladies at the fr... read more
Worst experience. I would give less than 1 star if I could. After working on my car for the 3rd time, because they couldn't get it right the 1st or 2nd time, all I heard was excuse after excuse from JC. I regret doing business with Town East Ford and will never again due to the collision center.
This ford collision center is by far the worst. I got in an accident June 25th and chose to call this ford collision because they have guarantee repair through farmers insurance and it's near the house. I called and the young lady was extremely rude complaining about how busy they were and I would have to wait for July 11th to bring my truck in. Today is July 11th and while I'm thinking I'm dropping my truck off, Zane comes out shakes my fathers hand and does not even acknowledge me. Then he takes notes and tells us we can t... read more
Frequently asked questions about Town East Collision
How is Town East Collision rated?
Town East Collision has a 4.3 star rating with 154 reviews.
When is Town East Collision open?
Town East Collision is open now. It will close at 6:00 p.m.